"The future of commerce—competition is getting fierce, and it’s global now. As a retailer, you need to stand out. You need to move fast, and I think you have to be customer service-focused. You need to try and stand out in the crowd and offer the customer the best experience you can."
"The new possibilities opened up by Shopify's powerful dashboard allowed us to change the way we see online sales as a company. It’s a mindset shift that digital innovations such as Shopify make possible."
"Even at the start, Shopify Plus made it easy to test the water without any huge investment. As we grow and upscale the competition, it allows us to be lean, fast, smart, and innovative."
“The majority of our site traffic happens outside of regular working hours, and a lot of our customers are on the West coast, so in order to optimize our promotional launches to align with our site traffic, using Launchpad is essential. This way, we can launch promotions or new products when our traffic is at its peak.”
“Especially during the holiday season, we rely on Launchpad and Scripts to make our sales run smoothly and transition from one to the next. Taking the manual part out of publishing a sale makes it easier for the team to focus on testing and optimizing.”
“We heavily rely on our online sales and utilizing Shopify Plus’ Partners to stay relevant is imperative in a fast-changing online world."
"To be honest, the platform was not going to get it done for us."
"I smile on my pillow at night knowing I never have to perform another ‘critical security patch’ or pay the equivalent of a mortgage on a small beachside vacation home each year for server space."
“It’s a good thing we went onto Magento because otherwise we’d probably take a lot of what Shopify Plus does for granted. Now we have set the standard, all our forthcoming campaigns need to continue to improve as we continue on our journey towards being the greatest fitness brand in the world.”
"I don’t think we will ever get used to the recognition from some of the most revered and respected people of our generation.”
“It’s a customer experience second to none. It bridges the gap between the digital and physical worlds and creates emotional customer experiences that can’t be had online alone.”
"It was an absolute nightmare. One bug in one app we weren’t even using crashed the entire site. It was the lowest of lows."
"Despite the challenges, Underwaterpistol took care of everything, ensuring we didn’t lose any data while maintaining our current SEO."
“Black Friday Cyber Monday provides us with a great opportunity to assess the strengths and weaknesses of our operations and systems. I think, going into Black Friday, we really wanted to focus on taking our projections, doubling them, and stress-testing against that.”
"Even worse, I wasn’t one bit surprised. We were getting major press, and our site couldn’t scale on demand like we needed it to."