“It’s just so simple and easy to work with Shopify. We can quickly upload images of shirts we know are going to sell, easily process orders, and track inventory in real-time.”
“When it comes to buying big-ticket items such as sofas or beds, people are a bit more hesitant to make that purchase online. They want to check it out for themselves, but if they can’t physically visit a store, we have now added virtual consultations. This allowed customers to talk to our associates or request for them to examine the products live—whether that’s sitting on the sofa or touching the fabric. It’s almost like having a personal shopper.”
“The coffee and chocolate subscription business was a huge learning experience for us. We had the ability to taste all of the makers products around North America. Although in the end we decided to stop the service, it gave us insight into how the back end of chocolate making was done.”
“It feels way better. I don’t consider it work as long as I do it out of pleasure. I think there’s the saying: ‘If you enjoy it, it’s not work.’”
"It allows us to invest in our business. It allows us to grow our ecommerce business to another level."
“We made the right decision. We just wish we had made it sooner.”
“We issued a lot of refunds. A lot of refunds. I’m not going to give you a number because it would make me a little sick.”
“We’re always preparing for the unknown. So after a year of growth on Shopify, we upgraded to Shopify Plus for features like Shopify Scripts and now Shopify Flow.”
"It’s a huge time saver. We can make changes on the fly now so I can now focus on more strategic areas of the business instead of getting bogged down working on the site."
“We’ve got a solid portfolio of products but there is a large online audience that does not know about them. The plan is to get the word out while also introducing new products.”
"Shopify has helped us overcome a lot of obstacles and obviously the one-on-one talks with Tobi (CEO) and Harley (COO) in Fiji were invaluable. Without Shopify, I don’t think I’d have gotten as far as I have as quickly as I have.”
“This is why Launchpad is our savior. We schedule everything during normal business hours and Launchpad does all of the work for us automatically.”
"I love these artisans dearly. The thing I like most is the friendships we’ve made and the trust we’ve built. These people are often very poor and struggle to feed their families."
"Automation is going to play a big role in our future. It’ll allow us to focus on being merchants and growing the business instead of the repetitive tasks that slow us down."
“Migration is a dirty word around here. We’ve tried every platform because we’re nimble and we switch when something isn’t working. It’s costly to switch and migrating is a major upheaval. We’re married to Shopify and love the technology. Save yourself the time and money and just start with Shopify and you won’t need to worry about switching as you grow.”