104 ShipBob Testimonials

“We’ve seen a spike in conversions since applying ShipBob’s 2-Day Express feature, which lets us to stay ahead of the competition that offers similar products and is seen by our customers. Our job is to drive traffic to our website and ShipBob’s 2-Day Express shipping is certainly an option that a lot of our customers have taken advantage of and are very happy with.”

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

“We place considerable expectations and pressure on shipping so we can get close to what Amazon does. With ShipBob, 100% of our orders are going out via 2-day shipping. We see that people are far more likely to order and keep ordering from us when 2-Day Express shipping is an option.”

“Because we’ve built everything from our system directly into ShipBob’s API, our customers never know – or need to know – that ShipBob is shipping their orders. They just know Postal is getting the job done, and their customers are happy.”

“In switching fulfillment companies, ShipBob made the transition process very professional and seamless. I really valued how structured it was — ShipBob made everything so incredibly easy! I know that I need that type of structure if I’m going to sustain this level of growth. In total, it only took me about 9 days to get started.”

“Fulfillment is one of the areas that we were super keen to outsource to a partner who’s been doing it for a while and knows how it’s done. We can trust ShipBob to support and handle fulfillment for us, so that we can focus on the strategic side of our business, helping us grow and develop much faster.”

“ShipBob absolutely smashed it in the US! Because ShipBob has done very well in the US, we’re confident that it will do great over here with us as well.”

"When ShipBob introduced a Prime-like badge showcasing 2-day shipping on product pages, we immediately saw a 230% increase in customers using 2-day shipping! Because of the badge, customers know how fast they can get a product — even before they add it to their cart — and we love that."

“The ability to have variable costs and competitive pricing for shipping is important to us. That’s ultimately why we chose ShipBob. Compared to fulfilling orders from our warehouses, our shipping costs have come down since partnering with ShipBob.”

“Compared to other fulfillment companies, I’d describe working with ShipBob as a human experience. Other 3PLs give you a login to a platform, and you’re forced to work it out yourself while getting blanket responses from customer support. With ShipBob, we not only have a dedicated rep, but we’ve gotten to know so many helpful people on the team. With all of the other 3PLs I’ve worked with, I’ve only actually met one person.”

“ShipBob’s automated EDI solution decreases a lot of the workload on our team. Compared to manually processing each order, it is so much easier to click a button with ShipBob’s automated B2B solution, knowing that ShipBob will handle the entire process and get all the information where it needs to go.”

“ShipBob is the right system for a brand that wants to scale across the world. Having inventory in different countries but only one dashboard and point of contact simplifies the process of global expansion.”

“All we have to do is send a truckload of product to one location, and ShipBob does the rest. They push the product out with the right SKU mix by fulfillment center based on calculations for which fulfillment centers need what. It was a no-brainer to start using ShipBob’s Inventory Placement Program program.”

“We quadrupled our order volume this year, and because our fulfillment and shipping costs have gotten so much cheaper, we’ve been able to support that scale.”

“ShipBob’s Inventory Placement Program provides visibility into inventory movement that’s absolutely key for anyone running a business. The data is easily accessible, and it shows exactly how inventory is being split across ShipBob’s network of warehouses. It’s also really great for our product reconciliation, because you can see what’s received at the hub locations and individual fulfillment centers. There’s a lot more clarity, and it’s so much simpler to check that our shipped inventory was received.”