104 ShipBob Testimonials

“We’ve seen a spike in conversions since applying ShipBob’s 2-Day Express feature, which lets us to stay ahead of the competition that offers similar products and is seen by our customers. Our job is to drive traffic to our website and ShipBob’s 2-Day Express shipping is certainly an option that a lot of our customers have taken advantage of and are very happy with.”

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

“We place considerable expectations and pressure on shipping so we can get close to what Amazon does. With ShipBob, 100% of our orders are going out via 2-day shipping. We see that people are far more likely to order and keep ordering from us when 2-Day Express shipping is an option.”

“We knew this was a retail game eventually. DTC is nice but we need to be on shelves, breaking into retail. We will enter thousands more retail stores in the next couple months, and be in more than 15,000 retail doors by the end of 2022.”

“The multiple different ways you can sell is the best thing about ShipBob. We can sell through retailers’ websites, sell on our own website, and do B2B. There are a lot of 3PLs where you can do B2C, but not B2B. That flexibility is insane. ShipBob is the one 3PL that is changing, growing, and innovating, being willing to learn and improve. It’s a pleasure to work with ShipBob.”

“ShipBob made us think about things that we hadn’t thought about ourselves. That partnership and being so willing and open to work with their customers has made working with ShipBob such a pleasure.”

"Helping our sellers have access to 2-day delivery options is a key priority for Walmart. We’re happy to be working with ShipBob and see this relationship as a big advantage for our sellers and customers."

"As we expanded our online presence into selling through Walmart, it was a no-brainer to work with ShipBob, our trusted fulfillment partner."

“The amount of volume ShipBob is doing for us is really impressive – almost 5,000 orders in a day, and we know they have capacity to do much more and scale with us as we continue to grow. At this point in time, we have no intention of setting up and managing our own warehouses, so using ShipBob for fulfillment with customization, control, and visibility, while managing our volumes is key.”

“Once we could see the pitfalls in our old manual system of fulfilling orders, we just realized we need something else to scale with. To get where we were going, we would need more structure to support all of our growth — so we switched to ShipBob.”

“As it turned out, the new process of scanning each item for greater quality control didn’t slow us down at all. Our employees’ ability to pick, pack, and ship orders has increased two-fold since we implemented Merchant Plus. We went from fulfilling around 30 orders per person per hour to anywhere from 60-70.”

“Fulfillment isn’t our forte, and we don’t want it to be. We want to focus on adding products and growing our online community. ShipBob is an amazing partner to our strengths.”

“The onboarding process has been really smooth. The dedicated account support from our Implementation Specialist, Sergio, and the rest of the team has been fantastic. The turnaround times, from the orders being received, to going out of the door, have been at the level exactly as was promised. The transition from doing everything ourselves to handing over to ShipBob has been very easy.”

“ShipBob has given us increased visibility thanks to the dashboard that allows us to easily manage stock and orders. That wasn’t possible for us before. Our relationship with ShipBob has been a game-changer for Quadrant, and it’s made my life so much easier.”

“In every sense, ShipBob has represented the word ‘partner’ really well. We always have competition reaching out, but the reason we haven’t left is because ShipBob’s been there for us and will continue to be there for us. We can save a dollar, great, but we’d lose the potency of that relationship. ShipBob’s been really critical structure to our company.”