104 ShipBob Testimonials

“We’ve seen a spike in conversions since applying ShipBob’s 2-Day Express feature, which lets us to stay ahead of the competition that offers similar products and is seen by our customers. Our job is to drive traffic to our website and ShipBob’s 2-Day Express shipping is certainly an option that a lot of our customers have taken advantage of and are very happy with.”

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

“We place considerable expectations and pressure on shipping so we can get close to what Amazon does. With ShipBob, 100% of our orders are going out via 2-day shipping. We see that people are far more likely to order and keep ordering from us when 2-Day Express shipping is an option.”

“50% of my time spent was packing boxes. Not only that, but it was a constant interruption. I would sit down to do an email marketing campaign, have to attend to new orders, and completely lose my train of thought and flow. I spent about 3 minutes per order on fulfillment. I almost didn’t want orders to come in.”

“Beyond taking care of all of our mainland European and Ireland orders, we quickly became very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard.”

“I always wanted a truly global fulfillment partner — I had been trying to find this solution for years. ShipBob has multiple fulfillment centers in the US, one in Canada, one in the EU, and one in the UK, and all locations filter back into one centralized warehouse management system.”

“We feel like ShipBob is a partner that’s in it together with us. We never get the sense that ShipBob is just interested in getting our fulfillment fees. It is much more than that — they really care about our success and what makes us successful as a company.”

“There were definitely cost savings in moving to ShipBob as the old 3PL charged us for every pick fee, which added up. ShipBob has a simpler approach to pricing with several picks included instead of charging every little fee, which helped us consolidate our logistics costs considerably.”

“Last time we shipped our own packages, it took us 3 weeks. It took ShipBob less than 2 days. I couldn’t wait to delegate this business over, because the stress level was through the roof. I am just so grateful for ShipBob.”

“I followed the steps, told my manufacturer the requirements to ship inventory to ShipBob, and in a couple days I had 4,000 orders that were ready to ship out.”

“We were getting a lot of press at the time of our first holiday season, so it was really important to get those shipments out to customers. After losing our other fulfillment partner, I was backed into a corner, and ShipBob really bailed us out. I felt like I dodged a bullet.”

“For us, changing from a 3 week lead time to 3 days through ShipBob is what drove our sales. Even now, one of the primary reviews we get on Etsy is, ‘My order arrived really quickly!’ Having the stock locally in the US means that lead times and shipping times are minimal, and that you’ll get higher conversion rates because you’re offering better lead times.”

“Prior to ShipBob, we’d ship 300 orders/day. One of the first nights, we shipped 700 orders in the same timeframe.”

“Outsourcing both retail and DTC order fulfillment to ShipBob really just gave us the flexibility that we needed to effectively grow our business — not just the DTC segment, but the retail segment also. Honestly, it changed the game for us. So we were just thrilled that ShipBob has come to lead the way in providing fulfillment solutions for small to medium sized businesses like ours.”

“Before ShipBob, we couldn’t deliver to Amazon’s expectations. Now, we have everything centralized in a system that processes all shipments for us to find the quickest, cheapest route to get a product to someone.”