104 ShipBob Testimonials

“We’ve seen a spike in conversions since applying ShipBob’s 2-Day Express feature, which lets us to stay ahead of the competition that offers similar products and is seen by our customers. Our job is to drive traffic to our website and ShipBob’s 2-Day Express shipping is certainly an option that a lot of our customers have taken advantage of and are very happy with.”

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

“We place considerable expectations and pressure on shipping so we can get close to what Amazon does. With ShipBob, 100% of our orders are going out via 2-day shipping. We see that people are far more likely to order and keep ordering from us when 2-Day Express shipping is an option.”

“Every single time we import a new container or even smaller LTL shipments, we’re going to be saving that 30% right off the top. Long term, it’s going to be astronomical how much money ShipBob’s Section 321 solution saves us.”

“I would definitely recommend ShipBob to anyone looking for a fulfillment partner. There are other fulfillment options out there, but we don’t make our decisions based on potentially saving a few pennies or cents here or there. ShipBob has proven themselves to be worth it.”

“What we love about ShipBob is we have fulfillment pricing information so much ahead of time that we know exactly how much to build into our COGS. We couldn’t do this with our prior fulfillment providers. We’ve been able to build a proper pricing forecast and models, and do so much cost analysis because ShipBob makes it easy to calculate what our actual costs will be, which helps us continue to run profitably.”

“Our business relies heavily on the key integrations between ShipBob, Loop Returns, and Shopify. The direct integration between ShipBob and Shopify is crucial to our success, serving as the primary driver for all our third-party services that depend on up-to-date order data. Additionally, the direct integration with Loop Returns enhances our customer support team’s efficiency and empowers our customers.”

“We intended to set up our business in such a way that it was as seamless as possible, and we could grow without big roadblocks – ShipBob has helped us do that. ShipBob has made the process really easy.”

“ShipBob has transformed our operations into a key competitive edge. I doubt any of our competitors can match our ability to receive orders and deliver them within two and a half days at average. With ShipBob, misshipments are rare occurrences, enabling us to consistently deliver on our promises to customers, ensuring they receive exactly what they’ve ordered.”

"We’ve worked with other fulfillment providers, but our relationship with ShipBob is special. It just feels more like a partnership, to be honest. People misuse that word or overuse it, but it feels like ShipBob is pulling the same weight that our company is and in the same direction, rather than the two of us pulling against each other."

“Our previous international shipping solutions were far too time-consuming and expensive to process overseas orders from our warehouse. We’ve been able to leverage ShipBob fulfillment centers in 5 countries. That has allowed our sales and marketing teams to reach for greater market internationally, as well as across the US. ShipBob has helped us grow our international market.”

“I’m so proud of how far we have come on our own as a startup. But it couldn’t have happened without exceptional partnerships, like we have with ShipBob. These great working relationships have been key for growth and the success of Hey Zomi. The fact that we’re at this stage – with a projected growth of 200% in the next 6 months – I’m so excited to keep going and see where it takes us!”

“We love our team at ShipBob. They are so supportive and are truly an extension of our team – it’s not like an outsourced partner. It’s as if we’re one team, not two separate businesses. And we really lean on ShipBob for their supply chain expertise.”

“I often brag about ShipBob’s software. We’ve actually shown it off to other software partners to say, ‘We want your system to tell us the things that ShipBob’s software tells us.’ You can tell that ShipBob’s platform was built with the mindset of making their customers’ lives easier.”

“ShipBob has proved that they can weather sudden and intense spikes in demand without compromising on fulfillment speed or quality. ShipBob’s ability to staff appropriately as demand ebbs and flows has been a huge advantage for us, especially during peak. It makes our lives so much easier, and we don’t have to worry about handling it ourselves.”