115 ShipBob Testimonials

“We’ve seen a spike in conversions since applying ShipBob’s 2-Day Express feature, which lets us to stay ahead of the competition that offers similar products and is seen by our customers. Our job is to drive traffic to our website and ShipBob’s 2-Day Express shipping is certainly an option that a lot of our customers have taken advantage of and are very happy with.”

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

“We place considerable expectations and pressure on shipping so we can get close to what Amazon does. With ShipBob, 100% of our orders are going out via 2-day shipping. We see that people are far more likely to order and keep ordering from us when 2-Day Express shipping is an option.”

"We decided to use ShipBob for TikTok Shop orders because we simply couldn’t handle that type of distribution. Shipping 80,000 units during a short period of 5 weeks during the holiday season is something that a professional fulfillment partner is set up to handle, not a small business. So that’s when we turned to ShipBob and said, ‘We can’t get through this holiday season without your help.’ We had already been working with ShipBob and had the confidence that they had the strategies and fulfillment capabilities to handle it. We didn’t have to worry about any potential hiccups because if there were obstacles, we would have realized that years ago when we first started working with them.”

“Because we’ve been able to utilize ShipBob to fulfill all of our orders as a mini-ERP – including integrating directly to Amazon, multiple B2B channels, and our Shopify store – everything is so streamlined.”

“We’re fulfilling orders from 4 ShipBob fulfillment centers on the West Coast, Southwest, Midwest, and Northeast. By storing inventory and fulfilling orders from 4 different regions, we’ve been able to engineer it so that most of our shipments are within Zones 1 and 2. Eliminating high shipping zone ranges by distributing inventory is a no-brainer, and really helps us minimize our shipping costs, especially on high-velocity items.”

“There are so many things about ShipBob that make fulfillment simple for us. The integration with Shopify is seamless to set up and works really well. And the fact you can go into the ShipBob dashboard to see what’s going on in real time is great.”

"ShipBob’s speed to scale and fast pick, pack, and ship process has been seamless, as our business grew 1,200% in 2 weeks. They’ve been a great ally, facilitating a 2-3 day delivery time in the US."

“Our business’s core strength is marketing; we’re not experts in logistics, so we knew that would never be our internal competitive advantage. So why not outsource logistics to the best people in the industry, who know what they’re doing, and focus our energy on what we’re great at? By partnering with ShipBob, we’re doing just that – and it gives us the time and resources we need to grow our brand and revenue.”

“Our business is complicated – we have a wide variety of products, and we do a lot of customization – but ShipBob’s team has done an amazing job at learning our business, and the technology that drives ShipBob’s packing process ensures that every order gets fulfilled to our particular specifications.”

“We can tell that ShipBob really does care about their brands. Even though ShipBob isn’t directly part of the Hairburst team, they truly feel like members of our team. They bring ideas to the table and help us solve problems.”

“When we first got started with ShipBob, we placed inventory in Ontario on the East Coast of Canada. Earlier this year, we expanded into Vancouver on the West Coast and tested what it would be like to have 2 fulfillment centers in Canada with ShipBob. Once we went bicoastal, we immediately realized the cost savings. We were saving 10-15% on shipping costs across Canada.”

“At a senior level, there are certain metrics that we need to look at to manage the business. At Arrae, we take the approach to ‘manage by metrics.’ ShipBob gives us a really clear view on the data that we need. We’re looking at these fulfillment metrics on a weekly basis. We can quickly go into the ShipBob dashboard and see ‘What are we shipping? How long does it take to ship? What is our time from order to door? Is there a breakdown there? Where do things get stuck and why?’”

“When we were with our old 3PL, we were processing 10,000 orders a month. Our order volume has doubled since then, so we’re glad we switched to ShipBob Plus when we did. We’ve scaled so much in the last year, and the whole time, we’ve leaned on ShipBob Plus to give us the support we need to keep growing. Through ShipBob Plus’ dashboard, we can see where sales are coming from, where we’re shipping to, whether we’re optimizing our storage locations – all the reporting data you have to have to make the right scaling decisions.”

“While we spoke to many fulfillment companies, we ultimately went with ShipBob, which has been a great advantage for our brand. We have been able to save $4.11 per order on shipping since switching our fulfillment to ShipBob and distributing inventory throughout the country to place it closer to customers.”