“Our ServiceMax-based online service database is a major selling point for prospective customers, and it keeps existing customers happy.”

“The biggest savings for our field engineers, in addition to not having to enter the data again because it’s all pulled from ServiceMax, is that all of the test tools required for the service test procedure are now automated. These test tools are automatically pulled up when the field engineer …

"Our intent was to have the best practice standardized and implemented globally to get the best cost and best service for our clients."

“We wanted a great solution, but more than that, we wanted a true partner, someone who has helped design the best processes and best practices. By installing ServiceMax, we see how the solution and team can help drive us as we develop our services business in line with company goals.”

"We wanted a cloud-based system that easily integrates with the rest of our cloud-based platforms."

“FieldFX has done wonders streamlining our internal paper process to get invoices out faster.”

“We are now able to minimize revenue leakage through the interfaced functionality of FieldFX and SAP. It is a dependable, rapid and efficient solution for Expro throughout our seven regions of the globe."

“I’ve taken my entire company on the product. I can’t say anything more about it. It’s just amazing.”

"Our long-term goal with FieldFX is to have all functionality from quote to invoice on the FieldFX platform, and EAM is a crucial step in that process.”

"FieldFX helped us recapture and eliminate revenue leakage, accelerate cash collection, reduce our DSO, and automate our quote-to-cash process."

“The latest innovation in field service mobile apps extends to putting them directly in the hands of customers, particularly business customers. Although it’s early days for customers using field service mobile apps directly, the results so far are promising. Giving customers more power to manage their assets gives them greater …

“[FieldFX] has changed our mindset to working smarter to achieve higher profitability and thinking about problems a little differently, and with a little more firepower behind them in terms of how can we use the software tools at our fingertips to help us achieve our goals.”

“We’ve already gotten our money out of this system – even though we’ve just rolled it out!”

"Mastering the digitalization challenge in the context of our service management system ServiceMax, means fulfilling the organization’s worldwide requirements through a harmonized process in the system. It enables B. Braun despite its size, to stay flexible and agile in the service management process."

"Our goal is to achieve digital excellence across all our harmonized processes, from regulation and compliance to sales, service maintenance records and our ERP system. We’re now looking at how to connect ServiceMax to our overall architecture to establish a single source of truth for all product data in the …