114 ServiceMax Testimonials

"We don’t want to have conversations about which servers to use. I’d much rather have a business conversation about the outcomes our customers want, or how to improve my field team’s productivity."

“ServiceMax was clearly the best choice, and now three years later, ServiceMax remains the best solution for field service management in an asset-intensive industry like ours.”

"The idea was to give much more autonomy to our service technicians so they could become site managers for Domino equipment rather than just go in on a reactive service job."

"If we can bind all our services against an asset, we could learn much more about how an asset would behave in the operational time and in the daily environment. We are aiming to be data-driven and deliver exceptional customer value with the help of ServiceMax."

"What ServiceMax is doing with Asset 360, and the connection to Salesforce was ultimately crucial in the decision we made."

“The biggest savings for our field engineers, in addition to not having to enter the data again because it’s all pulled from ServiceMax, is that all of the test tools required for the service test procedure are now automated. These test tools are automatically pulled up when the field engineer starts to fill out the test procedure. This alone is powering a 15-minute per-case savings for the engineer.”