114 ServiceMax Testimonials

"By digitizing our end-to-end service offerings, ServiceMax will not only enable us to better serve our customers, but also, track the status of work orders and engineers in the field, and give us improved awareness of customer-specific service requirements."

"With ServiceMax I don’t have to be tied down to my desk, I get to do the type of work I want to do and stay close to my customer. Automating old systems is something I enjoy. It not only helps my customer and saves them money, but I also see the benefit too with remote access and monitoring."

"ServiceMax has allowed Tandem to disrupt and revolutionize the way in which we engage and manage a large subcontractor workforce to deliver a frictionless customer experience."

"If we can bind all our services against an asset, we could learn much more about how an asset would behave in the operational time and in the daily environment. We are aiming to be data-driven and deliver exceptional customer value with the help of ServiceMax."

"What ServiceMax is doing with Asset 360, and the connection to Salesforce was ultimately crucial in the decision we made."

“The biggest savings for our field engineers, in addition to not having to enter the data again because it’s all pulled from ServiceMax, is that all of the test tools required for the service test procedure are now automated. These test tools are automatically pulled up when the field engineer starts to fill out the test procedure. This alone is powering a 15-minute per-case savings for the engineer.”