ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.
"ServiceMax has the capability to be able to forecast the job so the field services team has the ability to know what [is] coming up for them to have enough time for them to plan their resources."
“Six months after rolling out ServiceMax, we saw a major decrease in vehicle mileage because we were dispatching better. We also saw a shift of hours that went from internal to external customer service hours because there was less wasted effort. At the end of the day, ServiceMax has been a win for both our technicians and customers."
“We wanted a great solution, but more than that, we wanted a true partner, someone who has helped design the best processes and best practices. By installing ServiceMax, we see how the solution and team can help drive us as we develop our services business in line with company goals.”
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