ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Score based on 4083 reference ratings
4.7/5.0 (4083)

More from ServiceMax

Featured Testimonials

  • "Users across the organization love Zinc because of how easy and real-time it is. Zinc improves communication and makes real-time knowledge sharing a reality. Employees are no longer sent information …

  • "We chose ServiceMax because we knew it was the industry leader when it comes to field service management. We knew it wouldn’t just help us get a little bit better, …

  • "Our SLAs guarantee that we’ll have engineers on the ground within 24 hours—and ServiceMax helps us deliver on that promise."

Featured Case Studies

  • BioTek Instruments Accelerates Field Operations with Zinc

  • Tyco - Customer Case Study

  • QubeGB Reinvents the Telecom Customer Experience with ServiceMax

Featured Customer Videos

  • Sony - Customer Success Story (John Cooper - Head of Service & Support)
  • Westmor - Customer Success Story (Mark Kragenbring - Field Service Operations Manager)
  • Inspecta - Customer Success Story (Timo Okkonen - Chief Operating Officer)

Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.