ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.
“All our new products are connected. We are using that data to proactively know what is going on. The better the data is, the better the printing system is. Now we can maintain uptime and resolve customer issues much more quickly.”
“There’s no way we would have survived the COVID-19 crisis without ServiceMax. With our system, we truly haven’t missed a beat.”
"We’re seeing a 10-minute reduction on each job. On a monthly basis, we used to do 50,000 jobs. Now we have the capacity for 60,000 jobs without increasing direct labor costs for the same job types."
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