ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Scorebased on 3665 reference ratings
4.7/5.0 (3665)
  • Market Leader 2024 2024
    Summer 2024Market LeaderField Service Management Software
    Press ReleaseReport

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Featured Testimonials

  • “Moving to the cloud with ServiceMax has helped us reduce time-to-invoice, motivate our staff, and introduce new business development opportunities for those working in the field.”

    Damian HudsonHead of IT

  • "Salesforce.com was the only company we identified that could provide us with the transparent, immediate access to information we need in our business, at a cost we could afford."

    Mitch WebsterGeneral Manager

  • “We’re moving away from serving as a traditional battery producer and looking to be the one to deliver power to the market. The digital tools we use for this transition, like ServiceMax, will play a vital role as we work towards this goal.”

    Max HemmingsenDirector of Digital Tools
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Featured Case Studies

  • PAC is Meeting the Demands of Modern Field Service with Analytics and Efficiency

    Eric RivasDirector of Service and Aftermarket

  • BioTek Instruments Accelerates Field Operations with Zinc

    Sean JordanService Director

  • Mobility and Greater Visibility Improve Resolution, Invoice Times at Luminex

    Steve NavaDirector of Field Service for the Americas
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Featured Customer Videos

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Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.

FeaturedCustomers has 1,821,557+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.