ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Score based on 4368 reference ratings
4.7/5.0 (4368)

More from ServiceMax

Featured Testimonials

  • “All our new products are connected. We are using that data to proactively know what is going on. The better the data is, the better the printing system is. Now …

  • “Moving to the cloud with ServiceMax has helped us reduce time-to-invoice, motivate our staff, and introduce new business development opportunities for those working in the field.”

  • “ServiceMax has helped us in multiple ways as we have transitioned to a more customer centric culture, from standardising global service processes to enabling technicians to share best practices, the …

Featured Case Studies

  • Swisslog Leverages ServiceMax Asset 360 for Digital Transformation

  • Comprehensive Service Data Increases Product Quality and Revenue at Molecular Devices

  • Innovation, Customer-Focus, & ServiceMax: The 3 Keys to Arbon Equipment’s Service Business …

Featured Customer Videos

  • Westmor - Customer Success Story (Mark Kragenbring - Field Service Operations Manager)
  • Inspecta - Customer Success Story (Timo Okkonen - Chief Operating Officer)
  • Sony - Customer Success Story (John Cooper - Head of Service & Support)

Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.