ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 82 case studies and customer success stories, and watch 44 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Scorebased on 4275 reference ratings
4.7/5.0 (4275)
  • Market Leader 2024 2024
    Summer 2024Market LeaderField Service Management Software
    Press ReleaseReport

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Featured Testimonials

  • “When franchising, what you are buying is a business process and our business systems are directly integrated with ServiceMax. With ServiceMax running, our franchise business will be essentially, turnkey.”

    Bill DowdCEO, Skedaddle Humane Wildlife Control

  • "Our engineers have felt very empowered by the introduction of this tool. ServiceMax is driving an increase in efficiency, reducing complex paperwork, and taking away several user manuals. By putting all of that digital onto the iPad and the mobile solution, the engineer is able to quickly get the information he or she needs."

    Mark VarleyBusiness Lead EU

  • “ServiceMax has helped us in multiple ways as we have transitioned to a more customer centric culture, from standardising global service processes to enabling technicians to share best practices, the system has been integral in driving better results for our customers.”

    John Oude EgbrinkGlobal Customer Support Director
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Featured Case Studies

  • Dynamically Empowering A Workforce That Delivers More than 4.7M Jobs a Year

  • Electrolux Brazil Chooses Service Max to Improve Field Service Operations

    Dejair MedeirosSenior Analyst

  • Manufacturing Leader 3D Systems Increases Uptime, Drives Improved Service Profitability with ServiceMax & Aquant

    Mark HessingerVP of Global Customer Services
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Featured Customer Videos

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Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 82 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 44 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.

FeaturedCustomers has 1,807,833+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.