ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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  • 114 Testimonials View
  • 81 Case Studies View
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Customer Rating Review Score based on 4112 reference ratings
4.7/5.0 (4112)

More from ServiceMax

Featured Testimonials

  • “We can now use data to make informed decisions around goals and objectives for our service coordinators and technicians. We’ve increased billable hours per tech and first-stop completion rates and …

  • "Users across the organization love Zinc because of how easy and real-time it is. Zinc improves communication and makes real-time knowledge sharing a reality. Employees are no longer sent information …

  • "We are now able to create swift audit trails, access and report on account data, not only to improve service at the customer site, but to help us identify trends …

Featured Case Studies

  • Dish - Customer Case Study

  • Finding the Center of Their Global Service Transformation

  • Creating a Faster, More Streamlined Experience

Featured Customer Videos

  • Inspecta - Customer Success Story (Timo Okkonen - Chief Operating Officer)
  • Sony - Customer Success Story (John Cooper - Head of Service & Support)
  • Westmor - Customer Success Story (Mark Kragenbring - Field Service Operations Manager)

Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.