ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Scorebased on 3787 reference ratings
4.7/5.0 (3787)
  • Market Leader 2024 2024
    Summer 2024Market LeaderField Service Management Software
    Press ReleaseReport

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Featured Testimonials

  • "Our SLAs guarantee that we’ll have engineers on the ground within 24 hours—and ServiceMax helps us deliver on that promise."

    Kevin GeigerRegional Service Director

  • "It’s nice to know that what we’re doing in the background encourages customers to be our advocates. That has certainly helped us drive sales."

    Jeff JaegerField Service Manager

  • "ServiceMax has allowed Tandem to disrupt and revolutionize the way in which we engage and manage a large subcontractor workforce to deliver a frictionless customer experience."

    Tandem
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Featured Case Studies

  • New Visibility Leads to Increased Efficiencies & Customer Satisfaction

    Mark KragenbringField Service Operations Manager

  • Developing Innovative Technology Solutions to Tackle the World’s Water Challenges

    Helena SundqvistInternational Service Application Manager

  • Innovation, Customer-Focus, & ServiceMax: The 3 Keys to Arbon Equipment’s Service Business Success

    Ed BlauVP and General Manager
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Featured Customer Videos

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Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.

FeaturedCustomers has 1,847,720+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.