ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Scorebased on 3837 reference ratings
4.7/5.0 (3837)

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Featured Testimonials

  • "I use ServiceMax on a daily basis to run service calls, write WOs, and more. If another tech went out before me, I can easily look and see what’s already been done without having to contact anyone."

    Alan EdgeTechnician

  • "Our goal is to achieve digital excellence across all our harmonized processes, from regulation and compliance to sales, service maintenance records and our ERP system. We’re now looking at how to connect ServiceMax to our overall architecture to establish a single source of truth for all product data in the organization by connecting everything. We’re striving to be data driven not document driven. Moving forward, we’re looking at how best to connect different platforms in the business, including ServiceMax, with our overall architecture, rather than just at the feature level. We’ll also be looking at how we connect ServiceMax Go to our overall architecture in the coming months."

    Philip HallerDirector IT

  • "You can get support from the teams within ServiceMax. They understand the business, not just the product. They take the time to understand what you’re trying to get out of using ServiceMax."

    Dan SchiessNational Service Manager
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Featured Case Studies

  • Comprehensive Service Data Increases Product Quality and Revenue at Molecular Devices

    Jim ReutlingerDirector, Americas Service

  • Chair-A-Medics, Inc. - Customer Case Study

    Victoria ButtIT Manager

  • Global Implementation of Lean Service Processes Delivers Increased Efficiencies & Focus on High Performance

    John Oude EgbrinkGlobal Customer Support Director
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Featured Customer Videos

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Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.

FeaturedCustomers has 1,861,538+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.