ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.
“I’ve got over 380,000 product warranties that I’m keeping track of today. In fact, I can tell you that right now, I have 1,300 warranties that are going to expire this month. I never had that level of visibility before – and now I can actually do something about it.”
"I use ServiceMax on a daily basis to run service calls, write WOs, and more. If another tech went out before me, I can easily look and see what’s already been done without having to contact anyone."
"We don’t want to have conversations about which servers to use. I’d much rather have a business conversation about the outcomes our customers want, or how to improve my field team’s productivity."
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