ServiceMax

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Read 114 ServiceMax reviews and testimonials from customers, explore 81 case studies and customer success stories, and watch 5 customer videos to see why companies chose ServiceMax as their Field Service Management Software

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Our asset-centric approach to field service has enabled us to focus on industries with high value, complex assets and deliver differentiated solutions in areas like assisted scheduling, project scheduling and field change order management. These capabilities give customers an unprecedented view into the assets they maintain and make what appear to be very complex processes simple, repeatable, and well-managed.

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Customer Rating Review Scorebased on 3892 reference ratings
4.7/5.0 (3892)

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Featured Testimonials

  • “The biggest savings for our field engineers, in addition to not having to enter the data again because it’s all pulled from ServiceMax, is that all of the test tools required for the service test procedure are now automated. These test tools are automatically pulled up when the field engineer starts to fill out the test procedure. This alone is powering a 15-minute per-case savings for the engineer.”

    Keith Olodort

  • “We wanted a great solution, but more than that, we wanted a true partner, someone who has helped design the best processes and best practices. By installing ServiceMax, we see how the solution and team can help drive us as we develop our services business in line with company goals.”

    Giancarlo TestaverdeExecutive VP of Operations

  • "Since our values translate into placing our customers and employees at the forefront of everything we do, we are delighted to have partnered with ServiceMax."

    Mario PoliSales Country Leader
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Featured Case Studies

  • Business transformation on a global scale

    Jean-Pierre SamiloVice President of Digital Field Services

  • Domino Printing Sciences - Customer Case Study

    Russell JacobsCRM (Service) Business Analyst

  • Salesforce CRM Provides Stream Information with a Flexible Solution in the Complex Energy Industry

    Mitch WebsterGeneral Manager
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Featured Customer Videos

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Additional ServiceMax Information & Resources

Read ServiceMax Reviews, Testimonials & Customer References from 114 real ServiceMax customers.

Browse ServiceMax Case Studies, Customer Success Stories, & Customer References from 81 businesses that use ServiceMax.

Watch ServiceMax Customer Videos to learn why 5 businesses chose ServiceMax.

Explore answers to frequently asked questions about ServiceMax.

FeaturedCustomers has 1,870,644+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.