"Email is the heart and soul of our business. It drives meaningful connections between our 1,400,000 donors and teachers, and raises millions of dollars for high-need schools across America. We needed to partner with an email service provider that could ensure the delivery of our transactional emails, with minimal engineering …

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability …

"SendGrid is an incredible tech solution with a dedicated team that serves as an extension of our organization. Their proactive approach to managing our account helps us avoid potential reputation bottlenecks by troubleshooting and suggesting solutions before anything major happens. As a result, we’ve never had any major issues with …

“We’re confident that our critical email campaigns are going to be sent every single time with SendGrid’s simple, but very sophisticated capabilities.”

“Twilio SendGrid’s APIs are very well documented and complete. We’ve been able to build exactly what we want on top of their email platform.”

“We’re giving them back their time to do whatever sounds good for them, while we do the busywork.”

“They can then talk through voice like they would in a regular call.”

“At Better, providing a best-in-class customer experience is central in our mission to make homeownership more accessible.”

“We bring together the best of physical and digital dentistry through our tech and our partner dentists. We married these two options together to give our customers the best experience possible."

"Email operations is integral to the success of our business, but it’s not an area in which we want to dedicate an extraordinary amount of time, money and resources. My previous experience with the challenges of managing in‐house servers and deliverability highlighted the need to employ outsourced mail services focused …

“We needed a partner that could provide us with local phone numbers, while it didn’t matter where our agents were sitting. So they could call us local for the customer and we could have agents sitting in Austria or in Australia or anywhere around the world, and they could pick …

"Reliability is the important factor. When we scale out, especially when we have the big sales like Black Friday or a couple of the major sales that we have throughout the year, we scale our infrastructure and at some point we hit Twilio Sendgrid over 100,000 times per hour for …

“Twilio SendGrid’s APIs are very well documented and complete. We’ve been able to build exactly what we want on top of their email platform.”

"We’re confident that our critical email campaigns are going to be sent every single time with Twilio SendGrid’s simple, but very sophisticated capabilities.”

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."