152 SendGrid Testimonials

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  • “SendGrid took the weight off of our team of developers so they could concentrate on building out the platform rather than on email deliverability. Plus, the support team is always responsive and knowledgeable about email. Two years later, SendGrid continues to provide immense value for us. It’s a great service …

  • “We wanted to differentiate KrispCall by building a phone system from the ground up that addressed the needs of today’s business teams.”

  • “We have a very loyal customer base, and we want to make sure our communications are very relevant. We want our email messages to fit our readers, so we make sure they can trust us. Sendgrid assists with our goals of high engagement and driving people back to the app …

  • “With Marketing Campaigns, our whole workflow has become much more dynamic, efficient, and productive. We’re able to create emails at a faster pace and reach customers even more frequently and accurately. It has allowed us to segment based on who our customers are and what they want — in turn …

  • “Twilio SendGrid's easy-to-use API made the implementation of the segmentation seamless with no down time. By effectively targeting and segmenting our users we experienced an immediate impact to the bottom line while increasing our deliverability and lowering our unsubscribe rate.”

  • "Twilio’s full range of communication integrations lets us meet customers on their preferred channel with secure, real-time messaging. We’ve seen an increase in both customer loyalty and a 150% uplift in click rates since moving to a more personalized engagement strategy."

  • "With Twilio Flex, we transformed our sales operations — streamlining various communication tasks in one tool allows our team to deliver truly personalized and timely customer service. Since deployment, our customer satisfaction has increased by 45% and Sales efficiency has improved by 50%."

  • “With SendGrid data, we can track when emails are opened, which tells us when we’re able to follow up with social retargeting messages—or if they aren’t opened, we can adjust subject lines and try again. SendGrid’s API gives us this ability. It's just well documented and really easy to use.”

  • “[With sendgrid,] we no longer think about servers and hardware or wonder if our emails are reaching our users. Instead, we’re focused on improving our community and increasing our online trades making sendgrid’s cost and value a winning solution for us.“

  • "The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."

  • "We use email to drive interest in venture opportunities for everyday angel investors, so it is important for us to make sure those emails are as effective as possible in eliciting a response. Our existing platform didn’t provide the email reporting we needed to optimize our email program. With SendGrid, …

  • "Using digital communications is critical to engaging customers and building a business online. Working with Twilio SendGrid has allowed Klaviyo to focus on building innovative solutions and not worry about email delivery."

  • “With reward fulfillment as an integral part of our business, we wanted to make sure our emails were going out in a timely manner and were being received. SendGrid was able to meet all of our requirements and we were able to see the results.”

  • “Our previous systems just couldn’t keep up with the volume and complexity of customer queries."

  • “From the beginning, SendGrid has displayed a rare blend of fexibility and reliability that provides the basis for stellar support to our customers. The fact that it didn’t matter to them that we were a startup, coupled with their willingness to go out of the way and provide tailored solutions …