"We had already developed a strong strategy to communicate with our patients, but needed a platform to build on that would allow us to scale and meet the needs of patients on different care journeys."

“We needed a partner that could provide us with local phone numbers, while it didn’t matter where our agents were sitting. So they could call us local for the customer and we could have agents sitting in Austria or in Australia or anywhere around the world, and they could pick …

"We calculated that if we even got only 1,000 more people to open everyday because of our engagement, it pays for itself and more. It’s a small expense for a potential huge return."

"I’ve seen how frequently other tech platforms have deprecated features with APIs which change every six months. SendGrid is among an elite few where the integration we built 10 years ago still works. Our team knows we can just depend on SendGrid."

"When looking for an email solution for our growing business, we compared SendGrid against all of the well-known email providers, and in the end found that SendGrid was the optimal solution for a high-growth start-up like ours. We have found SendGrid to be easy, scalable, cost-effective, and flexible."

“We’ve seen communities alert members of lost pets, dangerous animals, or witnessed crimes. With our partnerships with local public agencies, police forces have come to depend on Nextdoor to get the word out about urgent safety issues. As it has become a go-to communication platform for these agencies, the ability …

"With Marketing Campaigns, we’re free to send targeted one-to-many emails at any scale—from promotional content like new feature announcements to more critical communications like GDPR and Privacy Policy updates."

"The support from Twilio SendGrid’s Customer Success Managers has been nothing short of fantastic. We’ve had great success working with them, and we don’t take that for granted. It’s a nice feeling to have an enterprise-class technology partner that you can lean on."

"Twilio’s support and startup teams are very helpful. They have been instrumental in the growth of our technology. Using Twilio's communication system, we built and patented our Auto Safety-Call feature."

"We acknowledge that Twilio is the premier platform for calls due to its exceptional quality. Twilio’s onboarding and technical support during the Auto Safety-Call setup was outstanding. Using the Twilio platform, we developed a great solution for conducting Safety-Calls in over 50 languages, allowing users to complete their audits on …

“Deliverability is more of an art than a science—the landscape is constantly changing. We’re a lot more confident knowing we have someone in our corner at the leading edge of what’s happening in the deliverability space. SendGrid is an extension of our team—their deliverability insight let’s us focus on delivering …

“We’re continuing to grow our email program as we bring on marketing communications, which will ensure our team is consistently sending through the same pipeline. SendGrid was a central consideration when we were deciding what technology to implement for marketing emails. We needed to make sure the new technology could …

“I don’t know about you, but if I don't recognize a phone number, I'm not going to pick it up. I've missed healthcare calls in the past because I just don't pick up random calls. I think this feature is going to be useful in terms of increasing engagement, further …

"We need customers’ attention at the right moment. If the final handover fails, everyone loses. The customer doesn’t receive their order, and we’re left holding goods that can’t be used elsewhere."

“For Black Friday, we will often have a check in with Twilio and talk about our infrastructure and set up because we've grown to need new IP addresses and new IP pools to manage the volume. And we don’t want something we do in one part of THG to have …