“With support from Twilio, we’re able to help our restaurant partners provide great hospitality and service to guests, including guestbook management functionality, table management functionality, guest communications, reporting and payments.”

"Programmable SMS and SendGrid Email API are core parts of our business, and we would not be able to function without the use of Twilio. Some of our competitors don’t use SMS, and we have customers that have switched to Phenix because we have that immediate communication."

"We’re confident that our critical email campaigns are going to be sent every single time with Twilio SendGrid’s simple, but very sophisticated capabilities.”

“Communication delivery issues occupied more than their fair share of support requests and engineering time, so when we heard we could essentially outsource our communications to a specialist like Twilio, we were excited by the prospect.”

“The Epidemic Module provided by Noggin has enabled Arc Infrastructure to plan its response and management of workforce, travel and supply chain risks through intuitive checklists and dashboards."

"On a Friday night—the biggest night for pizza– we can actually sleep well knowing that, with Twilio [SendGrid], everything is handled and our customer support team members will be fine."

"Twilio’s full range of communication integrations lets us meet customers on their preferred channel with secure, real-time messaging. We’ve seen an increase in both customer loyalty and a 150% uplift in click rates since moving to a more personalized engagement strategy."

"With Twilio Flex, we transformed our sales operations — streamlining various communication tasks in one tool allows our team to deliver truly personalized and timely customer service. Since deployment, our customer satisfaction has increased by 45% and Sales efficiency has improved by 50%."

"Twilio worked with us to keep the SMS rates low for Australia, so that we can pass on the cost savings to our customers as well.”

"Email has a strong impact on growth for ourselves and our customers. A large part of maintaining a relationship is regular communications, and email is a very low cost channel to send targeted messages."

“But finding the right person for advice has always been a matter of luck. We made Lisnic so that anyone, anywhere can find an expert that would move them forward.”

“Since there are so many features that Twilio has, we’ve got to promote them more to our attendees so they can take advantage of them.”

“We had already spent years setting out a digital infrastructure for patient experience and had been actively evaluating a scalable solution to orchestrate and deliver vital communications to patients. Twilio presented itself as a viable partner that was able to provide these services.”

"We had already developed a strong strategy to communicate with our patients, but needed a platform to build on that would allow us to scale and meet the needs of patients on different care journeys."

“Keeping confirmation and reminder emails out of spam folders is absolutely critical to us, our customers and to our customers’ customers. Since moving our email to SendGrid, both our delivery and response rates have dramatically improved. We particularly value our newfound ability to understand our delivery status and the ability …