"SearchUnify is an integral part of our content strategy—providing our team with actionable insights and data that proves the value of our work."

"We took a step back to see the bigger picture - the reason behind the volume of support cases."

“SearchUnify helped improve our self-service resolutions and relevancy by surfacing a variety of relevant content for consumption.”

"SearchUnify helps to drive our customer self-service strategy by recommending knowledge as a case is being created. Finally, with the user journey mapping data in the admin panel, we are empowered to adjust and fine tune our content."

"By using SearchUnify to harness the power of AI, Bluebeam was able to use technology to dramatically improve our customers’ support experience, measurably increasing our ability to quickly connect customers with the resources they need. Bluebeam’s commitment to constantly improve our entire business isn’t a program or an initiative, it’s …

“Your willingness to adapt and refine AVA, based on user input, has played a crucial role in ensuring its usability and effectiveness. The impact of your work extends far beyond the technical realm; it directly contributes to the efficiency, productivity, and overall success of our organization. With the support bot …