“We are extremely happy with the complete solution provided by Elison Technolab LLP and Sangoma. Their solution is foolproof and has managed to successfully resolve all our concerns. We have been using their solution for the past two years and the results are noticeable are measurable. The post sale support …

“We’re starting on click-to-dial and history pool functions for inbound calls. In that way, a service adviser can intelligently talk to the person without having to ask a whole lot of questions because they can instantly see their history.”