“ANTlabs has seen dramatic improvement in the quality of our service to the customers following the new installation of Sangoma solutions. We have benefited from reduced monthly telephony overheads and expansion at the client device level has brought much ease to operations. Our remote staff are able to communicate with …

“We’re starting on click-to-dial and history pool functions for inbound calls. In that way, a service adviser can intelligently talk to the person without having to ask a whole lot of questions because they can instantly see their history.”