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“We quickly outgrew the system we had. We were creating this amazing content but didn’t have the technology or processes in place to scale our operations to get that content to the digital shelf. There was a bottleneck of awesome product information that wasn’t getting in front of our shoppers, …
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"This is a win-win for us, putting the business processes back into the hands of the business and getting IT out of the loop, so that we don’t become a bottleneck in the process."
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"Life before Salsify was very challenging. Nothing was gathered in a central place. Implementing Salsify was a good process because it caused us to look at every single one of our products and really thoroughly assess what data we already had and what data we needed."
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"Grocery shoppers rely on product content - titles, descriptions, images, ingredients - to make informed choices when shopping online. With Salsify's Albertsons direct connection, our suppliers get the tools they need to take ownership of their product pages and thus their ecommerce business, increasing conversions and reducing buyer's remorse."
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“It’s already difficult selling under the three-tier system, and now COVID-19 just exponentially raised the difficulty."
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"Some are actively pulling reports and data. Some are in there to pull images. Some are individuals we've appointed to maintain the manual data we import — like product copy."
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"To see the growth with our customers, and to watch them have that "aha" moment when we talk to them about the PIM and everything that we can get them – that, to me, is very satisfying."
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“We met with vendors, went through demos — and really tried to understand the products to find the one that had the solutions to the problems we had. Ultimately, Salsify was the one that was selected.”
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"We get more synchronized content out to customers a lot easier. Now we send out daily files or weekly files from Salsify to all those different partners, so we can make sure that they have the latest content."
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"We truly run the company through Salsify Workflow, and I'm not just saying that to make workflows seem great. Every process from a content creation standpoint goes through a Salsify workflow. When we brought everything under one roof, and everything was really in a single flow, efficiency skyrocketed."
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"You want to be using something that feels good and natural and intuitive. My experience with Salsify is that's always been the case."
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"We have made Salsify a verb internally in the company. Anytime I hear of an issue in a meeting, I'm always like, 'I can Salsify that' and once I did about five demos, the executive team was like, 'Why aren't we using this company-wide?''
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"As we continue to incorporate various divisions of our company into Salsify, we have realized that building a single catalog to represent the entirety of our offerings is attainable."
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"It's really easy to go into Salsify and make changes and do things on the fly when you need to. And the great thing is, once you do it there, it goes everywhere. It's helping us with our speed to market on products because once we implemented this process, now …
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"People were grabbing information from multiple sources, and it wouldn't necessarily be the most up-to-date or correct information. This caused miscommunication errors and delays throughout the organization."