1060 Salesforce Testimonials

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

"We built social collaboration into our business process and improved productivity and visibility."

"Our service model is built on creating relationships with our customers—that’s always our top priority."

“With Commerce Cloud, we can respond more rapidly and flexibly to customer behaviours and market trends.”

“Customer centricity starts with data centricity. We’ve always had lots of great data, but it was not connected.”

“Marketing Cloud has been a real game-changer; we started to see results on day one.”

“Beauty is about individuality. Therefore, we have to cater every solution and every product to an individual’s needs — the color of their skin, the shape of their brow, or their hair color.”

“We’ve accumulated a century-long goldmine of data solely about beauty. Today, our ambition is to transform this treasure into the ultimate consumer beauty experience — while, of course, respecting data privacy.”

‘‘Messaging based on shopping habits and use of Salesforce services powers our quest to bring greater personalization, relevance, and satisfaction to our consumers in this ever-evolving and complex beauty consumer journey."

“Especially on the go-to-market side, we live and breathe Salesforce. The reporting we have there is our source of truth, not just on what has happened, but how we're continuing to trend against our goals.”

"We can easily make changes across everyone's experience of the CRM as our business evolves and transforms. All we have to do is change a single dashboard, and thousands of employees get the benefit of updated capabilities. It's managed within one template, rather than across thousands of reports."

“Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy.”

“We have access to so much more rich and robust data that we didn’t have before."

“With Salesforce, we have better structured information with better segmented opportunities.”

“The implementation of Sales Cloud covers the needs from the initial prospecting phase through product validation to the supplier panel selection phase.”