1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

“We’ve seen very high response rates and conversions. We've also gained access to actionable intelligence to better refine messages, strategies, and tactics - without spending extra dollars.”

“Eight years ago, ‘digital’ used to refer to the chief digital officer, who was a digital marketer, That’s changed. It’s now industry 4.0. It’s now Einstein. It’s analytics, it’s supply chain, it’s employee empowerment with chatbots and robotics process automation. The possibilities are endless when it comes to the digital era, and Salesforce is a huge part of that for us on the customer side.”

“We are committed to delivering a premium, seamless, and consistent experience to our customers regardless of where they choose to connect with us.”

“Our mobile commerce site also emphasizes the importance of user reviews. People trust these ratings and we think that’s crucial to driving sales — so we’re taking that ‘wisdom of the crowd’ and effectively putting it in our retailers’ stores.”

“The pace of commoditization was ramping up, and we had to change fast.”

“Having a single view of our customers’ assets in a single place, in a single platform that is well-defined architecturally, has helped us significantly. And we’ll keep improving on it.”

“With [Commerce Cloud], we can bring new ideas to market more quickly and cost-effectively, which helps drive greater competitive advantage and revenue.”

“We implemented Service Cloud, a (Community Cloud) customer community, and (B2B Commerce) for online ordering to bring it all into one consolidated, seamless user experience for our customers.”

“One of the most important aspects of sustainability is data. We chose Net Zero Cloud so that we can better understand and interpret the data we have.”

“Building a fast-growing but sustainable business means consciously managing our environmental impact, and we’re proud to align with Salesforce, a leader in sustainable business.”

"In the future, we are thinking about the 360-degree view of our restaurant partners. Through AppExchange, the future of support is going to be paramount as well."

"Salesforce and AppExchange deliver collaboration, efficiency, and freedom. And that means we can continue to deliver for our customers.”