"Salesforce helps us collaborate and streamline communication internally so we can be more efficient. It enables us to capture customer feedback in a way that can improve our business and satisfy our customers."
“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”
"We built social collaboration into our business process and improved productivity and visibility."
“Plus, it’s become easier to access financing resources in the region, which means we can’t interest rates only. We have bring our top-notch technical expertise to assess countries and to facilitate a knowledgeable discussion on how to address complex challenges like climate change and employ an equally balanced workforce in order to create value for our clients. The best way to do that is data. We need data-driven insights to deliver the kind of actionable, reliable advice our clients expect.”
“We have a lot of messages we are trying to deliver in a consistent, timely and relevant manner across several distinct campuses which means we need to maintain an expansive yet targeted communications plan.”
“We also need to maintain an extremely responsive communications plan so that we can address everything from the ordinary to the extraordinary.”
“We have customers that want access [to information] at their fingertips but in the locations that they’re at they can’t get it; our employees work in those same environments. The cloud gives us hands-on experience that not only helps the team understand the technology, but also how to apply it in mission-critical environments.”
“At that point we paused and wondered if it made sense to continue with our first choice, or if it would be better to rely on a solution built natively on the Salesforce platform.”
“Many of our employees are not traditional IT users, and so we’re focused on providing the best user experience. Salesforce helps us by making it quick and easy to develop intuitive apps that make their lives easier.”
“Our migration to Heroku has enabled us to more rapidly meet the changing needs of prospective patients and launch content updates at a quicker pace.”
“As a global medical device company changing lives through better smiles around the world, we know the importance of working with a trusted business. Together with Salesforce, we can continue to deliver valuable experiences for our customers, employees and business partners.”
“Finding a product that can do so much for just $25 a month — that's why we chose Essentials.”
“Evolving our business to provide an end-to-end service for customers takes a lot of technology, a lot of operational rigor, and a lot of customer service. Salesforce brings automation and scaled technology to our workforce, so they can work with our customers better.”
“Lead Scoring is really important for Zillow because we need to track how many leads we’re giving out to our agents. We want to make sure that we’re providing them with an accurate expectation of what we’re showcasing when they purchase an ad. So, we might say, ‘You’re going to see two live connections and about eight nurture leads on average’ — we want to make sure that that’s what we’re providing.
“We’ve got a huge number of customers wanting to use our platform, and our people struggle to prioritize what’s next. Einstein allows us to distribute a high-quality prioritized task list to all of our teammates each day and throughout the day. This has resulted in real gains in conversion and in productivity.”