1060 Salesforce Testimonials

“For customer-facing technicians, every disruption is a problem. Our Signature support team gives us a very tight handshake with Salesforce. It makes it possible to support our business and really makes our lives easier.”

“We’re becoming a subscription business, and keeping customers engaged is more important than ever before, Salesforce is helping us become a customer company—allowing us to connect with customers and collaborate with employees in real time.”

"Our service model is built on creating relationships with our customers—that’s always our top priority."

"Salesforce is a key driver for many of our cross-functional workflows. Not only does it help us to track our business, but with its ability to integrate across our ecosystem of products, it helps us achieve greater effectiveness thereby providing tremendous value to our customers."

"Salesforce gives InMobi a single layer of data management running through the company. It’s making InMobi stronger and more efficient. We have the agility we need to respond to a globally changing environment and ignite the world of mobile commerce.”

“Salesforce gives us the data we need to offer our customers meaningful products at different life stages. They may come to us as a student and want to go overseas for university. They then want to migrate permanently and need help to build a resume, find a job and obtain a new visa."

“There are several touch points in online retail as customers explore new products, make queries about their orders and share their experiences online. Service Cloud let us integrate all these for a 360 degree view of each customer."

“Shoppers may buy from PUMA.com, or they may be in one of our wholesalers or retailers, or just walking down the street and see one of our products."

“There is a sea change in the role of the store associate and an opportunity to meet the consumer’s needs through Endless Aisle.”

“We are making Salesforce part of the culture of the organisation. We see Salesforce not just as a technology company, but as part of our family that helps us serve our customers every day."

“Little did I know, I would go from our small instance of Salesforce with 15 users, to becoming the go-to Salesforce person with over 30,000 support reps and field agents on the system and growing.”

“Every employee’s focus should be on the customer. This means that we need to help them be as efficient as possible by simplifying processes and giving them access to rich customer data. And Salesforce is helping us do just that.”

“The restaurant industry in India is hyper-competitive, and as our customers experiment with different outlets and new apps, we need to ensure we are able to understand individual customer needs and preferences to provide them offerings that are highly relevant."

“The path we’re on with Salesforce has us very excited about the future. It’s given us what we need to not only sustain the competition, but deepen engagement with customers as their preferences evolve.”

“The changes that we are implementing to our business strategy is a result of our data-driven decision making powered by Salesforce.”