"The customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. They spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. The best returns app we found!"