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Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.
DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.
LiveChatAI is a diverse assembly of tech industry mavens, AI enthusiasts, and forward-thinkers. Each member brings a wealth of knowledge, experience, and a shared vision to reshape how businesses communicate. They are the creators of LiveChatAI, an advanced and intuitive AI product that embodies their passion for revolutionizing business interactions. LiveChatAI is engineered to empower businesses by making their communications smarter, more efficient, and customer-centric.
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