420 Rimini Street Testimonials

“Rimini Street folks are client-friendly, client- oriented. They know what they’re talking about and don’t waver. They’re solid. They exude confidence and inspire confidence. I’ll send our Rimini Street Primary Support Engineer a note and within minutes I’ll get an email telling me he’s lining up the necessary resources to work on the issue. Very quickly, he’s assigned the right people, they’re contacting me and they’re engaged.”

"I think the breadth of experience that Rimini brings with different customers, the challenges that they have experienced, and being able to bring that to bear at T-Mobile has been a mitigation of risk for us."

Partnering with Rimini Street helps us ensure that our technology meets the needs and goals of our business today. Allowing us to focus on addressing emerging market requirements and being well-positioned to capitalize on future opportunities.

"Rimini Street’s application management services for SAP delighted us due to the difference in the support model versus conventional consultancies. We no longer waste time having to manage the tickets – with a single service provider for software support and AMS, the work is more efficient."

"Our partnership with Rimini Street frees up financial and IT resources so we can focus on other innovation initiatives. In August 2019, we launched Iguatemi 365, the company’s e-commerce platform. Developed with a total focus on the business, the marketplace offers a qualified mix of products and brands curated by the Iguatemi brand."

"With Rimini Street, we can maximize the value and ROI of our current SAP software system and receive far greater support than we received from the vendor. We plan to leverage our newly liberated IT resources to accelerate the digitalization of paper reports, so our business leaders have easier access to analytics and insights on store performance."

"Support from Rimini Street is critical for us as we have a very small staff in our IT Department to work on various projects. Our SAP software is used in mission-critical business functions like financial reporting and inventory management – any issues or failure would bring our business to a halt."

“There is significant pressure to drive cost reductions in our budget, but at the same time continue to maintain all our essential services and find ways to innovate. Rimini Street understands the importance of quality customer service, which not only delivers significant savings but gives us more time to plan for the future without the pressure of needing to follow a vendor-led upgrade path.”

"Turning to Rimini Street has bought us the luxury of time and saved us significant resources that we can apply to support essential services while knowing we have expert support enabling us to properly plan our transformation strategy to meet the needs of our organization.”

“We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”

“It became clear that Rimini Street’s services gave us the attractive option to not only halve maintenance and support costs but also gave us the ability to defer any expensive and disruptive system upgrades until they make sense for Federal Group.”

“We may have the oldest EBS version in the southern hemisphere, but we’re able to maintain our current system beyond the end-of-support deadline mandated by Oracle. Having control of our IT roadmap has been particularly critical during what have been tumultuous times for the hospitality sector.”

"My role and that of many people in similar positions in other organizations is geared towards saving expenses and reducing overhead. The Rimini Street team has consistently put themselves in our shoes, always looking for ways to maximize our ROI.”

“The level of understanding and advice is greatly appreciated. It’s clear that dollars and cents aren’t the driving force in Rimini Street’s interactions with Federal Group, which is a stark difference to the experiences we’ve had with the platform vendor.”

“Rather than focusing on Salesforce administration skills, I can consider candidates who may be stronger in analytics, deal desk management, or even marketing operations. The freedom to cover these gaps really opens possibilities within other areas of sales operations where our team can have an elevated impact.”