"Rimini Street carefully analyzed our unique business goals and delivered a support model, program, and team that meets our strategic, financial, and operational needs."

“The Rimini Street team helped show us a path to freeing up capital so we could enhance our existing platform’s functionality and performance instead of executing costly and large-scale upgrades. When I delivered the recommendation to our senior leadership team, and, more importantly, to the owners of the company, they …

Not only did the Rimini Street team guide us through the project, they also provided education and training on how to navigate our SAP systems. This level of care is not common in the consulting industry, and is greatly appreciated by the santec IT team.

"Rimini Street professionals have a level of knowledge that is unmatched, and because of this our partnership with them has generated recognition of our IT department across the business. In addition, the total cost savings generated by switching to Rimini Street Support is much greater than the 50% support fee …

"Rimini Street’s application management services for SAP delighted us due to the difference in the support model versus conventional consultancies. We no longer waste time having to manage the tickets – with a single service provider for software support and AMS, the work is more efficient."

"Our partnership with Rimini Street frees up financial and IT resources so we can focus on other innovation initiatives. In August 2019, we launched Iguatemi 365, the company’s e-commerce platform. Developed with a total focus on the business, the marketplace offers a qualified mix of products and brands curated by …

"With Rimini Street, we can maximize the value and ROI of our current SAP software system and receive far greater support than we received from the vendor. We plan to leverage our newly liberated IT resources to accelerate the digitalization of paper reports, so our business leaders have easier access …

"Support from Rimini Street is critical for us as we have a very small staff in our IT Department to work on various projects. Our SAP software is used in mission-critical business functions like financial reporting and inventory management – any issues or failure would bring our business to a …

“There is significant pressure to drive cost reductions in our budget, but at the same time continue to maintain all our essential services and find ways to innovate. Rimini Street understands the importance of quality customer service, which not only delivers significant savings but gives us more time to plan …

"Turning to Rimini Street has bought us the luxury of time and saved us significant resources that we can apply to support essential services while knowing we have expert support enabling us to properly plan our transformation strategy to meet the needs of our organization.”

“We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”

“It became clear that Rimini Street’s services gave us the attractive option to not only halve maintenance and support costs but also gave us the ability to defer any expensive and disruptive system upgrades until they make sense for Federal Group.”

“We may have the oldest EBS version in the southern hemisphere, but we’re able to maintain our current system beyond the end-of-support deadline mandated by Oracle. Having control of our IT roadmap has been particularly critical during what have been tumultuous times for the hospitality sector.”

"My role and that of many people in similar positions in other organizations is geared towards saving expenses and reducing overhead. The Rimini Street team has consistently put themselves in our shoes, always looking for ways to maximize our ROI.”

“The level of understanding and advice is greatly appreciated. It’s clear that dollars and cents aren’t the driving force in Rimini Street’s interactions with Federal Group, which is a stark difference to the experiences we’ve had with the platform vendor.”