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"Now, if there is an issue, instead of waiting 24 to 48 hours to hear from SAP, we get an immediate response."
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"We’ve been asked by many companies, and we are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support. Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because …
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"I view Rimini Street as an extension of my staff. Sure, they fix our issues. But they’re also there whenever we want to bounce ideas off of them; they consult with us about how we’re doing things. For my team, Rimini Street is an always-available source of industry best practices."
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“We were able to cut more than 50% from the amount we had originally been paying Oracle for support. These are savings that benefit the entire company and enable us to strategically reallocate funds to the Smart Yard initiative. IT will play an increasingly significant role as we continue to …
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“The huge cost reductions we’ve achieved — with zero impact to our company-critical IT operations — have enabled us to invest in the technologies and expertise that will support future ground-breaking innovations.”
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With the support of Rimini Street, we can continue to maintain our current, robust SAP ERP systems, regardless of expiration, while driving digital transformation and enhancing our technological capabilities.
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“We can now stay calm and continue to invest the annual maintenance savings — and the money previously designated for the SAP upgrade — into strategic initiatives like supporting global growth.”
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“The response received from Rimini Street is fantastic -- my team members do not even have time to go and make a cup of coffee, that is how fast Rimini Street gets back to their customers.”
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“Rimini Street folks are client-friendly, client- oriented. They know what they’re talking about and don’t waver. They’re solid. They exude confidence and inspire confidence. I’ll send our Rimini Street Primary Support Engineer a note and within minutes I’ll get an email telling me he’s lining up the necessary resources to …
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“Macro-disruption may have slowed our progress, but investing in innovation is still very much in reach.”
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“We quickly realized that the value of the support we were receiving from Oracle did not match the annual spend. With Rimini Street, we’re able to get better support at a much lower cost.”
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“Rimini Street is a company that has the know-how and experience in support services for comprehensive enterprise solutions, and with Rimini Street support, Seoul Semiconductor can now maintain its current ERP system independent of SAP’s maintenance and support schedule – as well as resolve problems as soon as they happen. …
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The dedication from Rimini Street has made our team feel like we’re one entity. We leverage Rimini Street support to provide answers as a collective group, which tangibly enhances our efficiency.
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"Our move to Rimini Street brought other advantages beyond what we had expected, including freeing up time available for our IT team to focus on more strategic tasks. As Rimini Street support is carried out by senior engineers with a deep knowledge of the product they support, the troubleshooting process …
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"We needed to find ways to introduce standardization, simplification, and consolidation for all the information surrounding suppliers and customers. We also needed to have better visibility into processes and more data at our fingertips so that we could operate our plants more effectively. We could take the money we saved …