I think all of the support that we've got, I think the quality has been fantastic. The people who's engaged with us on the other side of the line has been real experts. You know, the moment we ask question, they tell us exactly what to do.

The relationship has now reached the point where multiple groups across CHG routinely ask for Rimini Street to be involved in providing input on new projects or outstanding issues; Rimini Street has rightfully earned that level of respect.

"Skilled staff are only getting more expensive to hire and retaining these employees just to work on support and operational tasks for our enterprise software is no longer sustainable. We’ve had to really maximize the resources we have to keep our IT services growing, improving and meeting the needs of …

“By switching to Rimini Street, we were able to reduce the annual maintenance fees by more than 50 percent and receive faster and more comprehensive support. We intend to use Rimini Street for other enterprise applications in the future.”

“When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we …

"We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support ."

“When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”

“We are always looking for ways to make sure our SAP systems are stable. With Rimini Street Watch for SAP, we can monitor, trend capacity, and identify application and performance issues faster, and in some cases before they happen. This service helps us determine server, services, and application availability. For …

"Salesforce customers have thousands of service partners to choose from, yet very few service partners today have the ability to address such a crucial support gap by delivering cost-effective, personalized, responsive support."

“We consider Rimini Street a strategic partner, they're reliable, innovative, and leading edge. And they will be our partners for years to come. ”

“Transitioning to third-party support made absolute business sense and was not a risk.”

“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives. It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

“We were looking at doing a six-month, million-dollar upgrade of our J.D. Edwards EnterpriseOne just to move to a new version we didn’t need. It was pretty clear we had to get off the carousel ride of forced upgrades.”

“We don’t have to be bound by lagging server processes anymore. I give Rimini Street an A+”

“Before we even signed the contract, I had confidence in Rimini Street’s promise because of the company’s clear commitment to our success.”