393 Rimini Street Testimonials

Rimini Street is able to provide the daily operational support we need and ensure we are making informed business decisions that set us up for success as we consider our future technology and application roadmap.

The most important things are still the responsiveness and quality of service that we’re receiving from Rimini Street. The relationship that we have places Rimini Street as a top-of-mind service provider for Philippine Airlines.

Rimini Street plays a key role in keeping our services cost effective and innovative. Rimini Street is a capable IT partner that has delivered on what they promised. We’ve achieved or exceeded the outcomes we expected by engaging and working with Rimini Street.

“By switching to Rimini Street, we were able to reduce the annual maintenance fees by more than 50 percent and receive faster and more comprehensive support. We intend to use Rimini Street for other enterprise applications in the future.”

“When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we can do to solve issues.”

"We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support ."

“When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”

“We are always looking for ways to make sure our SAP systems are stable. With Rimini Street Watch for SAP, we can monitor, trend capacity, and identify application and performance issues faster, and in some cases before they happen. This service helps us determine server, services, and application availability. For us, this means fast detection of issues within the complete technology stack, not just the application. Combined with Rimini Street’s SAP ERP expertise, these proactive diagnostics and web-based dashboards help improve our support experience.”

"Salesforce customers have thousands of service partners to choose from, yet very few service partners today have the ability to address such a crucial support gap by delivering cost-effective, personalized, responsive support."

“We consider Rimini Street a strategic partner, they're reliable, innovative, and leading edge. And they will be our partners for years to come. ”

“Transitioning to third-party support made absolute business sense and was not a risk.”

“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives. It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

“We were looking at doing a six-month, million-dollar upgrade of our J.D. Edwards EnterpriseOne just to move to a new version we didn’t need. It was pretty clear we had to get off the carousel ride of forced upgrades.”

“We don’t have to be bound by lagging server processes anymore. I give Rimini Street an A+”

“Before we even signed the contract, I had confidence in Rimini Street’s promise because of the company’s clear commitment to our success.”