The cost of maintaining the rest of our Oracle software and databases still accounted for a large portion of our IT budget. But with Rimini Street’s rapid response and proactive problem-solving approach, we now have a more agile partner supporting the stable operation of our mission-critical enterprise software in the …

"We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support ."

“What we found, first and foremost, as we evaluated the different tools and capabilities from SAP, is that we weren’t getting a whole lot of value for our maintenance dollars. We stopped looking to SAP for every answer and realized that our best path forward was to maintain our ECC …

“When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we …

“When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”

“We are always looking for ways to make sure our SAP systems are stable. With Rimini Street Watch for SAP, we can monitor, trend capacity, and identify application and performance issues faster, and in some cases before they happen. This service helps us determine server, services, and application availability. For …

"Salesforce customers have thousands of service partners to choose from, yet very few service partners today have the ability to address such a crucial support gap by delivering cost-effective, personalized, responsive support."

“We consider Rimini Street a strategic partner, they're reliable, innovative, and leading edge. And they will be our partners for years to come. ”

“Transitioning to third-party support made absolute business sense and was not a risk.”

“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives. It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

“We were looking at doing a six-month, million-dollar upgrade of our J.D. Edwards EnterpriseOne just to move to a new version we didn’t need. It was pretty clear we had to get off the carousel ride of forced upgrades.”

“We don’t have to be bound by lagging server processes anymore. I give Rimini Street an A+”

“Before we even signed the contract, I had confidence in Rimini Street’s promise because of the company’s clear commitment to our success.”

“Rimini Street is solely focused on support and is incredibly customer-centric, which means it is constantly aiming to raise the bar and find new ways to deliver high-quality, cost-effective support to our business.”

“We were able to cut more than 50% from the amount we had originally been paying Oracle for support. These are savings that benefit the entire company and enable us to strategically reallocate funds to the Smart Yard initiative. IT will play an increasingly significant role as we continue to …