"We had complete confidence that our Rimini Street Primary Support Engineer would be able to support our production environment, tax updates and custom code. We weren’t sure about the levels of support and expertise during the upgrade itself — which included migrating to a new server environment — but we …

Therefore, we believe that the relationship between Nexen company and Rimini Street is not just a simple supplier-customer relationship but rather an enduring partnership built on trust.

"We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support ."

“The service and responsiveness received from Rimini Street has been excellent. The savings that we’ve gained have been reallocated to medical equipment, enhanced analytics, business intelligence and electronic medical record systems — all improving patient care.”

“The professionals at Rimini Street are well tenured, very responsive to our needs. The transition to independent support was essentially flawless.”

“What we found, first and foremost, as we evaluated the different tools and capabilities from SAP, is that we weren’t getting a whole lot of value for our maintenance dollars. When we talked to SAP about S/4HANA, it was very expensive — we just didn’t have the volume of transactions …

“Rimini Street has brought to us a true partnership. We’re getting a higher level of service, with more experienced engineers, at a price point that’s considerably lower. It’s a win all across the board for our organization.”

“We were able to hire two additional resources for strategic projects with the savings we’ve realized from Rimini Street support.”

“By switching to Rimini Street, we reduced our annual costs beyond support fees, avoided upgrades, plus received faster and more comprehensive service. Our organization has been able to reallocate funds to strategic IT initiatives.”

“There is no need for us to migrate to S/4HANA because SAP’s Fashion Management Solution does not offer the comparable functionality that we customized into the current apparel and footwear (AFS) system. That would require us to rebuild all our custom functions. When we decided to maintain our current SAP …

“We seriously evaluate every taxpayer dollar we spend; optimizing costs is of paramount importance. When I learned about Rimini Street, I was intrigued by the opportunity to get better support than we had with SAP and also streamline our costs. Looking back, I’d make the switch sooner if I could.”

“We took the money that we had budgeted for Oracle support and were able to leverage that to help us build cool new applications to keep our existing clients happy and aggressively attract new customers.”

“The switch to Rimini Street was a tremendous advantage for us, especially reducing our IT costs, and I am glad we made that decision as quickly as we did. This is the first time I have worked with a supplier where all the employees are fully committed to enabling our …

“After preparing a solid roadmap and clear steps, our transition to Rimini Street was smooth. We now have a primary support engineer, various levels of access by phone or email, and weekly conference calls with the support engineers who are working on any active tickets. Our support quality has vastly …

“By switching to Rimini Street, we not only reduced our annual support costs, we avoid unneeded upgrades and receive faster and more comprehensive support. Our organization has been able to reallocate funds to strategic IT initiatives.”