What really helped me endorse the move to a managed services agreement was Rimini Street’s approach of learning from us, then having that shadowing process, and then proving that they actually understood the way of the university.
Because of Rimini Street, we have kept all our staff and maintained support for critical school programs. We don’t have anyone beating down our doors with major issues and that frees us up to concentrate on more important things, like helping the kids in our district.
The advantage of engaging with Rimini Street on multiple services is that they have deep knowledge of our systems, and know how to maximize its potential. With the great history of success on the support side of the relationship, we were confident they would be able to help us launch this strategic project without adding unnecessary cost or delay to the project – and Rimini Street delivered brilliantly.
“Rimini Street has freed up my staff so we can focus more on the requirements of our customers, internal as well as external. We’ve taken on improvements like Warehouse Management, Concur’s travel and expense management, and big projects like Salesforce. Before Rimini Street, we were not in a position to even look at those without going outside to expensive consultants.”
“We are growing quickly, and switching to Rimini Street has helped us move resources from ongoing SAP maintenance to investments in systems and technology.”
“Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”
“The savings that we’ve gained from switching to Rimini Street Support have been reallocated to medical equipment, enhanced analytics, business intelligence and electronic medical record systems, to name a few projects — all improving patient care.”
“Every dollar we save with Rimini Street gets strategically realigned to help us provide the best healthcare in Maine.”
“One of the benefits of reducing our (support) costs at Adventist Healthcare has been our ability to reinvest those dollars in strategic initiatives that we need to accomplish as the healthcare market has changed, such as the implementation of our electronic medical record system for all of our facilities.”
“Our collaboration with Rimini Street has enabled us to improve our business efficiencies and reallocate our dollars to digital transformation initiatives that help our business grow and compete.”
“Rimini Street support allowed us to balance and readjust how expenses were allocated for different countries, and showed us that we had an opportunity to invest in other projects. This was an innovation that benefited the company as a whole — it’s like turning unnecessary spending on keeping the lights on into innovation funding for the entire organization.”
“We compete with companies like Costco, Walmart and Redman’s. We’re always looking for ways to save a little bit of money. And we were looking into other places to get our support besides Oracle for our PeopleSoft application. Any way we could save money and get better service at the same time just made good business sense. So we switched to Rimini Street. And we’ve been happy. Very happy.”
“With the switch to Rimini Street, we immediately saved on our annual support fees. The Company is helping us optimize our maintenance spend, giving us the opportunity to focus on more innovative programs that will help grow our future retail business.”
"The tokenization solution is really a technical and psychological relief. It puts World Vision beyond reproach from anybody worrying about a breach of confidential data.”
“Even on cases that I don’t expect to be resolved right away, Rimini Street PSEs surprise me. They respond quickly and will work on the problem until it is resolved. That’s a tremendous asset to us.”