“Rimini Street folks are client-friendly, client- oriented. They know what they’re talking about and don’t waver. They’re solid. They exude confidence and inspire confidence. I’ll send our Rimini Street Primary Support Engineer a note and within minutes I’ll get an email telling me he’s lining up the necessary resources to …

We first learned of Rimini Street at a Gartner conference, where after performing our due diligence, we recognized that in addition to filling the support role, we were able to re-architect our entire ERP platform and save over a million dollars annually as a part of this initiative.

I hear nothing but good things about Rimini Street. The response time is great. The actual work to do the tax updates is easier than Oracle’s PUM process. Our analysts now save 40-60 hours on each quarterly update.

“Rimini Street is helping us implement our core hybrid IT philosophy.”

"We had a positive experience with Rimini Street previously, or we might not have come back. Rimini Street is getting better and better every day."

"The deep technical expertise of Rimini Street’s engineers, plus their ability to understand and advise on the ‘big picture,’ made Rimini Street an instrumental partner in this process.”

“Our Rimini Street tax updates include only what we specifically need to remain in compliance. That’s a big time-saver for us. We’re able to put a better product out there, more quickly and therefore at less cost, because Rimini Street gives us a better product to begin with.”

“Rimini Street enables me to do a lot of things that I wouldn’t be able to do myself or I would have to go out and hire staff to do. Having them available with a deep bench of knowledge is invaluable in helping me succeed in this role and keep …

“Using Rimini Street’s support services means that we can continue to use our current version of SAP as it is for the next 15 years, making it possible to defer unnecessary version upgrades.”

“What we found, first and foremost, as we evaluated the different tools and capabilities from SAP, is that we weren’t getting a whole lot of value for our maintenance dollars. We stopped looking to SAP for every answer and realized that our best path forward was to maintain our ECC …

“With Rimini Street we get the whole package: ultra-responsive service at a reasonable price, the ability to upgrade when it makes sense for us, and premium support features like strategic advisory services. Rimini Street has changed the way we think about support.”

“With Rimini Street, there are cases that we open just to obtain their expert technical guidance on possible upgrade test system issues. In essence we are using them as a technical extension partner, as opposed to just a Priority One support unit. In fact, I plan to engage Rimini Street …

“The Rimini Street team helped show us a path to freeing up capital so we could enhance our existing platform’s functionality and performance instead of executing costly and large-scale upgrades. When I delivered the recommendation to our senior leadership team, and, more importantly, to the owners of the company, they …

“Our business is growing, and Rimini Street is helping enable us to make investments into other vital technologies for our online business and mobile initiatives, as a result of cutting our Oracle bill in half.”

“Rimini Street has freed up my staff so we can focus more on the requirements of our customers, internal as well as external. We’ve taken on improvements like Warehouse Management, Concur’s travel and expense management, and big projects like Salesforce. Before Rimini Street, we were not in a position to …