As a CIO, the most important thing I can do is create value for the business. Part of that is making sure you have the right partners and team members. Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our …

"We had complete confidence that our Rimini Street Primary Support Engineer would be able to support our production environment, tax updates and custom code. We weren’t sure about the levels of support and expertise during the upgrade itself — which included migrating to a new server environment — but we …

Rimini Street support has been excellent. Our team frequently gets a response back in 15 minutes and they’ve enjoyed working with knowledgeable technicians. If we had to do it all over again, the one wish our team has would be that we made the move to Rimini Street much sooner!

“With Rimini Street, I know that I’m going to be talking to the same person the following day, that I won’t have to repeat everything and we won’t have to start from scratch.”

“Rimini Street is helping us implement our core hybrid IT philosophy.”

"We had a positive experience with Rimini Street previously, or we might not have come back. Rimini Street is getting better and better every day."

"The deep technical expertise of Rimini Street’s engineers, plus their ability to understand and advise on the ‘big picture,’ made Rimini Street an instrumental partner in this process.”

“Our Rimini Street tax updates include only what we specifically need to remain in compliance. That’s a big time-saver for us. We’re able to put a better product out there, more quickly and therefore at less cost, because Rimini Street gives us a better product to begin with.”

“Rimini Street enables me to do a lot of things that I wouldn’t be able to do myself or I would have to go out and hire staff to do. Having them available with a deep bench of knowledge is invaluable in helping me succeed in this role and keep …

“Using Rimini Street’s support services means that we can continue to use our current version of SAP as it is for the next 15 years, making it possible to defer unnecessary version upgrades.”

“What we found, first and foremost, as we evaluated the different tools and capabilities from SAP, is that we weren’t getting a whole lot of value for our maintenance dollars. We stopped looking to SAP for every answer and realized that our best path forward was to maintain our ECC …

“With Rimini Street we get the whole package: ultra-responsive service at a reasonable price, the ability to upgrade when it makes sense for us, and premium support features like strategic advisory services. Rimini Street has changed the way we think about support.”

“With Rimini Street, there are cases that we open just to obtain their expert technical guidance on possible upgrade test system issues. In essence we are using them as a technical extension partner, as opposed to just a Priority One support unit. In fact, I plan to engage Rimini Street …

“The Rimini Street team helped show us a path to freeing up capital so we could enhance our existing platform’s functionality and performance instead of executing costly and large-scale upgrades. When I delivered the recommendation to our senior leadership team, and, more importantly, to the owners of the company, they …

“Our business is growing, and Rimini Street is helping enable us to make investments into other vital technologies for our online business and mobile initiatives, as a result of cutting our Oracle bill in half.”