This is a true partnership in the fact that we are seeing people on our calls right, it’s not just a name on a ticket, we are literally seeing faces on our calls and it’s the same faces again and again which is why we do refer to them as …

“The professionals at Rimini Street are well tenured, very responsive to our needs. The transition to independent support was essentially flawless.”

We quickly realised that partnering with Rimini Street would allow us to achieve our goals in a way that was cost neutral, while reducing the risk profile of the entire organisation, due to the knowledge and skills their worldwide team offered. We had different options on the table, and each …

You have to understand as a business where you want to go and what it is you want to achieve. In many cases, the business isn’t interested in updating its ERP if it doesn’t have to, because it is such a complex beast that could cause a lot of business …

Rimini Street helped us significantly reduce the maintenance costs of our existing Oracle ERP system, which helped us save money while extending the life of our investment.

At Pan Ocean, we are committed to sustainable growth, and our IT infrastructure is vital to our shipping logistics operations. Rimini Street is a trusted partner that ensures we have the support, security, and reliability we need. Our partnership with Rimini Street helps us think bigger and gives us the …

Organizations that are concerned about the impact of moving to a cloud-based system and the environmental changes on their systems can leverage Rimini Street to determine the best path based on their business needs while maintaining stable system operations.

We spoke with several Salesforce clients and did our own internal assessment of risks and rewards for making the switch to Rimini Street. What we learned was that Rimini Street provides cost-effective, high-quality support which draws on global expertise and a vast resource network, making them a strong partner, well-positioned …

Rimini Street delivers a premium support experience It doesn’t matter where the issue is in the stack – our Rimini Street team can help us, and they truly understand our environment including our customisations and modifications. Rimini Street’s engineering team can replicate the exact problems we face, and that’s something …

We didn’t want to be put into a vulnerable state by running on versions of Red Hat and Windows Server that were not compatible with our systems. We wanted to get those up to date as part of our overall IT and security strategy. Through the partnership and unique solution …

We already had an existing support arrangement, and it made sense to expand services with a trusted partner with a strong track record of delivering success to us. With Rimini Street, it doesn’t matter if we have a problem at the operating system layer, the database layer, or the application …

In the past, when working with multiple providers, we’ve seen them play off each other – one pointing a finger at the other. It was frustrating to just get a support ticket resolved. Rimini Street eliminates that challenge, and our team can now focus on proactive IT improvements instead of …

Signing with Rimini Street restored our ability to take control of our IT roadmap based on our business needs, and as a result, we achieved significant reduction in our fixed costs for Oracle maintenance and operation. These costs accounted for 86% of our total IT budget. With Rimini Street, we …

Over the years, the relationship hasn’t changed and that’s rare. Rimini Street has treated us with the same level of care and attention as they did when we first signed on, and we value their expertise and guidance. This stability and continuous follow-up have really allowed us to focus on …

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.