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We decided to unify our support and managed services through one partner and utilizing Rimini One, it meant that we’re now using one service to basically manage the whole critical platform. We know it’s not just support, we know it’s not just enhancements, it’s that combination which allows us then …
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Annual maintenance and associated costs for SAP for reliable operation of the SAP ERP environment were quite high. Services were very limited compared to the costs paid, ROI was low, and there were fewer choices that could be selected as options. Consequently, we decided to switch to Rimini Street.
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"In addition to supporting our ERP system, the experts from Rimini Street provide guidance on potential changes to how we use the platform. These monthly and quarterly meetings are extremely worthwhile – exactly the type of close, all-around support we were looking for."
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Rimini Street turned up with a comprehensive and thorough transition plan and were able to work effectively with our team to hit our timeframe. We squeezed the whole thing into two months. The onboarding staff were incredible.
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What impressed me the most was the onboarding process. Rimini Street visited us and explained the whole process. Their team accessed our system, did a comprehensive assessment and started the preparations for Rimini Street support. They handled the process meticulously and that’s when I realized that they are very different …
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What sometimes took weeks to get resolved with SAP, compared to the timeliness of the support that Standard Foods gets from Rimini Street is really something else. The combination of fast response and expert solutions has allowed us to increase our investment in AI and machine learning but with less …
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Rimini Street immediately halved our annual support costs and helped our SAP systems run better than ever before. Because of the efficiencies gained, my IT team can focus on using data to improve sales estimations and benefit our partners and distributors. It will be a game-changer for Standard Foods, made …
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The savings are phenomenal, and I give high marks to their [Rimini Street's] proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.
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The freedom Rimini Street enables has been a key factor in driving our company’s IT strategies forward. They provide us with stable operations for our Oracle EBS and Oracle Database, allowing us to focus our resources on more innovative, strategic projects.
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We needed a trusted support partner that appreciates the criticality of our S/4HANA systems and its connectivity to the systems that fuel our operations, including the customizations we’ve made to the core. Compared to the vendor and other competitors, Rimini Street was a standout choice.
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Rimini Street helps us reduce costs and convert our operational expenses into capital investments, like bringing new technology to GRP. It’s more than the cost savings they provide, which of course is hugely beneficial to funding our projects, but knowing that we have top-tier SAP support experts on our side …
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If we would have signed on with Rimini Street earlier, we could have accelerated our digital transformation projects. I recommend all business leaders connect with Rimini Street as soon as possible and learn how to partner together to achieve your business objectives.
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Our IT team consistently rates Rimini Street support as five out of five. Rimini Street engineers go above and beyond to help, and their customer success team has been instrumental in building and nurturing a strong, long-term relationship.
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With Rimini Street delivering steady and responsive ERP support, we can maintain our momentum in innovation and efficiently deliver solutions that add real value to our customers and the broader community. This extraordinary level of dependable support frees us to invest in more strategic areas, ensuring that we remain leaders …
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You have to understand as a business where you want to go and what it is you want to achieve. In many cases, the business isn’t interested in updating its ERP if it doesn’t have to, because it is such a complex beast that could cause a lot of business …