379 Rimini Street Testimonials

Instead of just spending labor to do an Oracle upgrade with no value on the back end, I can take what would’ve been technical debt to upgrade the infrastructure and apply that to the new solution. I don’t have to invest 20% of my labor into doing Oracle upgrades every three to five years.

“The savings that we’ve gained from switching to Rimini Street Support have been reallocated to medical equipment, enhanced analytics, business intelligence and electronic medical record systems, to name a few projects — all improving patient care.”

"With Rimini Street third-party support, we save more than 50 percent in annual support costs for our mission-critical SAP system and enjoy ultra-responsive service from an experienced team of SAP engineers. Now we can run our currently available SAP releases for the next decade or longer with no required upgrades and maximize the return on our substantial SAP investment."

Rimini Street turned up with a comprehensive and thorough transition plan and were able to work effectively with our team to hit our timeframe. We squeezed the whole thing into two months. The onboarding staff were incredible.

What impressed me the most was the onboarding process. Rimini Street visited us and explained the whole process. Their team accessed our system, did a comprehensive assessment and started the preparations for Rimini Street support. They handled the process meticulously and that’s when I realized that they are very different from other support partners. They took the time to get to know our systems in detail and understand our vision.

What sometimes took weeks to get resolved with SAP, compared to the timeliness of the support that Standard Foods gets from Rimini Street is really something else. The combination of fast response and expert solutions has allowed us to increase our investment in AI and machine learning but with less staff needed to keep those systems running at full speed.

Rimini Street immediately halved our annual support costs and helped our SAP systems run better than ever before. Because of the efficiencies gained, my IT team can focus on using data to improve sales estimations and benefit our partners and distributors. It will be a game-changer for Standard Foods, made possible by Rimini Street.

The savings are phenomenal, and I give high marks to their [Rimini Street's] proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.

The freedom Rimini Street enables has been a key factor in driving our company’s IT strategies forward. They provide us with stable operations for our Oracle EBS and Oracle Database, allowing us to focus our resources on more innovative, strategic projects.

We needed a trusted support partner that appreciates the criticality of our S/4HANA systems and its connectivity to the systems that fuel our operations, including the customizations we’ve made to the core. Compared to the vendor and other competitors, Rimini Street was a standout choice.

Rimini Street helps us reduce costs and convert our operational expenses into capital investments, like bringing new technology to GRP. It’s more than the cost savings they provide, which of course is hugely beneficial to funding our projects, but knowing that we have top-tier SAP support experts on our side at every minute of every day, allows us to direct our attention towards projects that keep us on the competitive forefront.

If we would have signed on with Rimini Street earlier, we could have accelerated our digital transformation projects. I recommend all business leaders connect with Rimini Street as soon as possible and learn how to partner together to achieve your business objectives.

Our IT team consistently rates Rimini Street support as five out of five. Rimini Street engineers go above and beyond to help, and their customer success team has been instrumental in building and nurturing a strong, long-term relationship.

With Rimini Street delivering steady and responsive ERP support, we can maintain our momentum in innovation and efficiently deliver solutions that add real value to our customers and the broader community. This extraordinary level of dependable support frees us to invest in more strategic areas, ensuring that we remain leaders in our field.

You have to understand as a business where you want to go and what it is you want to achieve. In many cases, the business isn’t interested in updating its ERP if it doesn’t have to, because it is such a complex beast that could cause a lot of business disruption for minimal reward. You need to sit down and agree on the basics of what you’re after. Is it connectivity? Automation? AI? Then that’s not necessarily the same thing as updating your ERP. You can keep what you have and get the best of both worlds by keeping the existing and adding new capabilities around the edges. You’re not just looking at it as tech debt but as a platform for innovation. And that’s where having Rimini Street as a strategic partner becomes invaluable.Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.