"This makes SAP work harder and improves our negotiating position. The change to Rimini Street puts us in a better position in future talks."

“We may have the oldest EBS version in the southern hemisphere, but we’re able to maintain our current system beyond the end-of-support deadline mandated by Oracle. Having control of our IT roadmap has been particularly critical during what have been tumultuous times for the hospitality sector.”

Rimini Street has allowed us this flexibility. They support our decision to continue with the ECC platform, letting us set our own IT strategy. This has been a significant advantage, as they’re helping us maintain our current system while allowing us to determine our own path forward. Instead of making …

Rimini Street has given us the opportunity to advance ourselves by providing cost savings to us. In fact, a hundred percent of what we have saved through signing up with Rimini is used to reinvest back into the technological adoption that is aligned with our group transformation initiatives. Without Rimini, …

In order for us to achieve our goal in embracing AI to prepare our people with the necessary skills, Rimini Street has helped us by providing a very solid foundation in supporting our core systems, in stabilizing the environment and providing time to our people for them to pick up …

I remember that after a week of Rimini taking over the support, I had a conversation with my team. I said, 'Are you guys happy? Are you guys comfortable? Is Rimini doing a good job?' I've got all positive answers. In fact, my colleague told me that Rimini Street support …

Not only has Rimini Street provided great service to us, but they know our environment so well because they’re already supporting us. They know our business and they know our users, so it only made sense to expand services with them.

In order for us to achieve our goal of embracing AI, we needed to prepare our people with the necessary skills. By stabilizing our environment, we can give our team time to learn new technologies. I explained that there is a lot of opportunity for them to grow. And it …

We plan to use AI to improve profitability, improve our revenue, and most importantly, improve our customer journey. We want a seamless customer experience across all our business units. AI can help us learn more about our customers and how they engage with us.

Choosing Rimini Street’s premium services is part of our strategy to seek partners who can strengthen our environments and allow us to increase operational efficiency and robustness, with continuous improvements. We count on Rimini Street to undertake relevant activities and contribute to our strategic vision and long-term planning. This aligns …

Partnering with Rimini Street, we can shift the focus of our internal IT team from day-to-day governance, management and operation of our SAP systems to developing ways to engage our customers through new and innovative shopping experiences.

One of the key reasons we sought out Rimini Street was to strengthen our IT processes, and ensure we are not only following best practices, but creating long-lasting solutions that help us achieve our goals of improved operational, competitive and financial results. For example, instead of wasting labor, time and …

Since we had already decided to move off of Oracle, our priority was maintaining and securing our current systems, not upgrading them. We made a comparative evaluation with other companies offering similar services and concluded that Rimini Street is the only partner that can support the Japanese market with the …

Rimini Street offers an attractive service that has saved us hundreds of millions of yen in upgrade costs and staffs highly skilled support engineers who can cover major ERP and database systems and protect them too. We were able to divert resources from engaging in a major EBS upgrade, and …

Both the onboarding and technical team worked with our teams to provide recommendations and guide us through each step of the way.