379 Rimini Street Testimonials

Overall, the onboarding process went well. We have a clear understanding of who needs to be contacted for support and what kind of Rimini team members are involved. We are very grateful to Arshad Raza, our onboarding manager, for his support during onboarding.

“With Rimini Street we get the whole package: ultra-responsive service at a reasonable price, the ability to upgrade when it makes sense for us, and premium support features like strategic advisory services. Rimini Street has changed the way we think about support.”

"We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support ."

What Rimini Street brought is that field of experts and supporting us to make sure that we grow in the fields that we are core for. Instead of just becoming a cost for the business, we are now seen as revenue together with the business in providing solutions.

In the case of HCX, when we partnered with Rimini, Rimini is able to support our backend, allowing the core of our IT to focus on our strengths in custom development, HCM implementation, which is what our business also needs for the clients that we are supporting or reaching out.

Working with Rimini Street, the support was really excellent. It’s not about just solving the issue, leave the case, and that’s it. There’s always a follow-through to make sure that it’s really the solve and that the root cause is solved so that it doesn’t repeat again.

With Rimini Street as a partner, our IT team was now able to focus on more implementation work for our HCM customers. Digital solutions custom-built rather than focusing on support on a technical level for our Oracle platform. And that allowed us growth an innovation for the group of companies that we support.

And this is where I think Rimini really brings a lot of value is because they bring in the stability, the expertise, for the existing platforms, and making sure that your ERP runs as intended.

“Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

“We log in a ticket, and Rimini Street provides root cause analysis and permanently fixes those issues. We are seeing vast improvements leading to stabilization and ability to meet our KPIs.”

Rimini Street delivers exceptional support for our current enterprise software platform. We are excited that we now have the option to extend the lifespan of our existing VMware products for years and get exceptional support for our VMware infrastructure through Rimini Street.

Rimini Street has enabled our acceleration in digital adoption journey by providing cost savings which we reinvested back into technology initiatives, has given us peace of mind with our system support needs, and confidence in our ability to explore new opportunities because we know Rimini Street will always be able to support us.

The cost savings from Rimini Street have given us the opportunity to invest in innovation, especially AI. Every dollar we’ve saved has been reinvested to strategic technology adoption that aligns with our key business goals.

Without Rimini, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.

Rimini Street has given us the opportunity to advance ourselves by providing cost savings to us. In fact, a hundred percent of what we have saved through signing up with Rimini is used to reinvest back into the technological adoption that is aligned with our group transformation initiatives. Without Rimini, I believe that a lot of projects would still be on proposal stage.