“I can’t think of any organization that does not want to save software maintenance support costs. To also get customizations supported is a huge bonus. In this case, it has meant that IT has been able to retain the essential talent it needs in order to build the tools that …

We didn’t have a dedicated team at Federation University. We had one, maybe two people at any one time working on the project. Rimini Street saved us the equivalent of three or four full-time employees.

Reducing fixed costs and optimizing IT operating expenses has paved the way to reinvest resources in core business objectives, including digital transformation, developing eco-friendly products and streamlining production processes, which have been instrumental in strengthening the company’s competitiveness and supporting sustainable growth. Stabilizing our core systems created space to innovate. …

Rimini Street helps us add more business value, so that key leaders and the rest of the company start to see us as a partner instead of as a cost center,

What Rimini Street brought is that field of experts and supporting us to make sure that we grow in the fields that we are core for. Instead of just becoming a cost for the business, we are now seen as revenue together with the business in providing solutions.

In the case of HCX, when we partnered with Rimini, Rimini is able to support our backend, allowing the core of our IT to focus on our strengths in custom development, HCM implementation, which is what our business also needs for the clients that we are supporting or reaching out.

Working with Rimini Street, the support was really excellent. It’s not about just solving the issue, leave the case, and that’s it. There’s always a follow-through to make sure that it’s really the solve and that the root cause is solved so that it doesn’t repeat again.

With Rimini Street as a partner, our IT team was now able to focus on more implementation work for our HCM customers. Digital solutions custom-built rather than focusing on support on a technical level for our Oracle platform. And that allowed us growth an innovation for the group of companies …

And this is where I think Rimini really brings a lot of value is because they bring in the stability, the expertise, for the existing platforms, and making sure that your ERP runs as intended.

“Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”

“We log in a ticket, and Rimini Street provides root cause analysis and permanently fixes those issues. We are seeing vast improvements leading to stabilization and ability to meet our KPIs.”

Rimini Street delivers exceptional support for our current enterprise software platform. We are excited that we now have the option to extend the lifespan of our existing VMware products for years and get exceptional support for our VMware infrastructure through Rimini Street.

Rimini Street has enabled our acceleration in digital adoption journey by providing cost savings which we reinvested back into technology initiatives, has given us peace of mind with our system support needs, and confidence in our ability to explore new opportunities because we know Rimini Street will always be able …

The cost savings from Rimini Street have given us the opportunity to invest in innovation, especially AI. Every dollar we’ve saved has been reinvested to strategic technology adoption that aligns with our key business goals.

Without Rimini, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.