The savings are phenomenal, and I give high marks to their [Rimini Street's] proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.

"Rimini Street’s application management services for SAP delighted us due to the difference in the support model versus conventional consultancies. We no longer waste time having to manage the tickets – with a single service provider for software support and AMS, the work is more efficient."

Therefore, we believe that the relationship between Nexen company and Rimini Street is not just a simple supplier-customer relationship but rather an enduring partnership built on trust.

So since moving to Rimini Street, people have asked me, sometimes, “What’s changed?” And my answer typically is, “Nothing. Core systems are still up and running.” But what has changed Is that we get better support, much faster response time, and my board of directors sees that spending in IT …

Any executives that are considering Rimini Street, need only to look at the news and see that competition for businesses is increasing, margins are under pressure, profitability is falling, and so you, as executives, have a responsibility to your business to increase that profitability, cut costs. Rimini Street is one …

It was not a one-size-fits-all solution. Rimini Street really took our needs and business goals into consideration. Having managed services and issue resolution in a seamless, end-to-end solution, without multiple vendors or multiple tickets, was a no-brainer for us.

Rimini ONE provides a truly one-of-a-kind solution that’s a must for modern-day organizations. The team is more productive when they’re working on strategic, future-focused projects. The partnership is definitely paying off dividends.

We decided to unify our support and managed services through one partner and utilizing Rimini One, it meant that we’re now using one service to basically manage the whole critical platform. We know it’s not just support, we know it’s not just enhancements, it’s that combination which allows us then …

They are invested in our solutions. They really want the best outcome that we can get for our organization. So, it’s really good to have that end-to-end coverage because we know that we don’t just stop and hand over the piece to somebody else, it’s fully catered from end to …

Through our engagement at Rimini Street using Rimini ONE, it hasn’t just allowed us to have a stable platform, it has actually opened up a lot more opportunities for us. So, we’ve got opportunities to make our internal team feel better, do better work, and work on go-forward platforms. It …

Rimini Street was the clear choice for us. They weren’t just looking to sell us what they’ve got off the shelf. The team really wanted to understand our systems, processes, and our problems to ensure a good fit.

Rimini Street gives us peace of mind that our core applications will be available whenever they are needed.

[Rimini Street] throw themselves in, understand the problem and work out the best solution. There have been a few things that they haven’t seen before, but that absolutely hasn’t fazed them at all.

This is a true partnership in the fact that we are seeing people on our calls right, it’s not just a name on a ticket, we are literally seeing faces on our calls and it’s the same faces again and again which is why we do refer to them as …

The Rimini team is competent; our problems were promptly resolved, even during the setup and onboarding phase. Recommend others to use Rimini's services as well.