420 Rimini Street Testimonials

With the support of Rimini Street, we can continue to maintain our current, robust SAP ERP systems, regardless of expiration, while driving digital transformation and enhancing our technological capabilities.

Rimini Street makes customers feel important. The team is very reassuring when problems arise, and they regularly check on our team, which is important to me. Also, the turnaround time from when my team logs a ticket to when we receive the response from Rimini Street is fantastic. My team members do not even have time to go and make a cup of coffee, that is how fast Rimini Street gets back to its customers.

"We looked at other alternatives and found that Rimini Street was the most seasoned, stable and financially sound — and willing to partner and invest in our success."

We are pleased with the solution Rimini Street proposed and implemented. The Rimini Street team worked 24 hours a day, seven days a week for months to complete the project. Their teams were always available to help us improve the stability and performance of the system.

With Rimini Street, you get twice the value, half the cost.

Partnering with Rimini Street helps us ensure that our technology meets the needs and goals of our business today. Allowing us to focus on addressing emerging market requirements and being well-positioned to capitalize on future opportunities.

We were searching for a partner who could provide us with comprehensive support services to address our broader needs and optimize costs. We found the perfect solution with Rimini Street, which has not only helped us save on our budget, but also provided us with exceptional value.

We are thrilled to have selected Rimini Support™ services for our 60,000 Oracle PeopleSoft software licenses. It has allowed us to reallocate budget and IT resources towards innovation projects, which will enable us to expand our technology offerings to help many more businesses in the Philippines.

Making the CFO happy, while enabling the business to move faster… How do you reduce operating costs, improve service levels, and get the most value out of your existing assets? The answer is simple – Rimini Street. They’ve been a trusted partner @ Veeco for over 3 years, and we continue to expand the relationship and explore new capabilities throughout the journey.

Gil Medical Center generates and stores a great amount of data to serve its growing number of patients from around the world. If we have a problem with our systems and are unable to resolve the issue within a short amount of time, this directly impacts the millions of clients we serve. Rimini Street provides us with customized support services by closely analyzing and understanding the business and infrastructure of our IT department. With the help of Rimini Street’s dedicated Primary Support Engineer backed by hundreds of experienced resources, our systems are stable and running optimally, which is essential for us.

The value of Rimini ONE isn’t just about enabling the move to a new system, but to build out a roadmap that is proactive and designed to last. It’s really empowering to have Rimini Street as a true and trusted partner, giving us greater confidence and capabilities as we go through this complex ERP migration journey.

We have other vendors that it takes them years to understand our business and often with turnover within their support personnel, we are constantly re-explaining what our business does and what our business model is. We haven't had that with Rimini Street.

Our experience has been that they [Rimini Street] truly have a deep bench of folks with high skills, high professionalism that really care and they've jumped in, they've asked questions to understand the business, and they help us make decisions and have actually helped us fine tune our JDE infrastructure in order to meet the needs of the business at a higher level.

Oftentimes, we're following [Rimini Street's] recommendations with things that we implemented 20, 30 years ago that at the time were great ideas. As things have evolved, we've had to change and adapt, and a lot of that has been through the advice of Rimini Street and it's led to great success.

Finally, a couple of years ago decided that we were going to move to Workday. And Rimini Street's been a great partner to help us move in that direction and make sure that we maintain our data as well as moving in a methodical way so that we could keep business running.