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“Rimini Street showed us what they were doing with AI early on and how they were using this advanced platform in their daily support operations; we are now personally experiencing the benefits of this platform including faster time to resolution for our support issues.”
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Rimini Street support has been excellent. Our team frequently gets a response back in 15 minutes and they’ve enjoyed working with knowledgeable technicians. If we had to do it all over again, the one wish our team has would be that we made the move to Rimini Street much sooner!
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"We were struggling with a mountain of tasks, which were incredibly time-consuming, and were looking into hiring additional personnel to help manage the workload. We also knew that we weren’t realizing the full potential of our Salesforce system due to this backlog."
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We are pleased with the solution Rimini Street proposed and implemented. The Rimini Street team worked 24 hours a day, seven days a week for months to complete the project. Their teams were always available to help us improve the stability and performance of the system.
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With Rimini Street, you get twice the value, half the cost.
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Partnering with Rimini Street helps us ensure that our technology meets the needs and goals of our business today. Allowing us to focus on addressing emerging market requirements and being well-positioned to capitalize on future opportunities.
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We were searching for a partner who could provide us with comprehensive support services to address our broader needs and optimize costs. We found the perfect solution with Rimini Street, which has not only helped us save on our budget, but also provided us with exceptional value.
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We are thrilled to have selected Rimini Support™ services for our 60,000 Oracle PeopleSoft software licenses. It has allowed us to reallocate budget and IT resources towards innovation projects, which will enable us to expand our technology offerings to help many more businesses in the Philippines.
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Making the CFO happy, while enabling the business to move faster… How do you reduce operating costs, improve service levels, and get the most value out of your existing assets? The answer is simple – Rimini Street. They’ve been a trusted partner @ Veeco for over 3 years, and we …
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Gil Medical Center generates and stores a great amount of data to serve its growing number of patients from around the world. If we have a problem with our systems and are unable to resolve the issue within a short amount of time, this directly impacts the millions of clients …
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The value of Rimini ONE isn’t just about enabling the move to a new system, but to build out a roadmap that is proactive and designed to last. It’s really empowering to have Rimini Street as a true and trusted partner, giving us greater confidence and capabilities as we go …
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We have other vendors that it takes them years to understand our business and often with turnover within their support personnel, we are constantly re-explaining what our business does and what our business model is. We haven't had that with Rimini Street.
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Our experience has been that they [Rimini Street] truly have a deep bench of folks with high skills, high professionalism that really care and they've jumped in, they've asked questions to understand the business, and they help us make decisions and have actually helped us fine tune our JDE infrastructure …
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Oftentimes, we're following [Rimini Street's] recommendations with things that we implemented 20, 30 years ago that at the time were great ideas. As things have evolved, we've had to change and adapt, and a lot of that has been through the advice of Rimini Street and it's led to great …
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Finally, a couple of years ago decided that we were going to move to Workday. And Rimini Street's been a great partner to help us move in that direction and make sure that we maintain our data as well as moving in a methodical way so that we could keep …