393 Rimini Street Testimonials

Rimini Street has enabled our acceleration in digital adoption journey by providing cost savings which we reinvested back into technology initiatives, has given us peace of mind with our system support needs, and confidence in our ability to explore new opportunities because we know Rimini Street will always be able to support us.

In order for us to achieve our goal of embracing AI, we needed to prepare our people with the necessary skills. By stabilizing our environment, we can give our team time to learn new technologies. I explained that there is a lot of opportunity for them to grow. And it has been proven already. After Rimini Street came in, our team grew even bigger. We now have even more resources focused on strategic initiatives for digital transformation.

"At the same time our industry took a turn, we were having issues with Oracle support, including some severity-one issues that had languished for 30 to 45 days without resolution. I have been in the Oracle ERP space for more than 20 years, and we were not getting the level of customer service we needed. And because ESCO was heavily customized, we had to jump through too many hoops to work around our customizations when we logged service requests with Oracle."

“Our mission in IT is to deliver the greatest impact to the business in the most cost-effective manner. We’ve been able to channel the savings — from dropping the original Oracle agreement — into many key initiatives, like investing in artificial intelligence; big data; and infrastructure enhancements for our networks, servers, and cloud services.”

“Rimini Street support allows us to focus our workforce on what’s important instead of making huge internal investments.”

We are pleased with the solution Rimini Street proposed and implemented. The Rimini Street team worked 24 hours a day, seven days a week for months to complete the project. Their teams were always available to help us improve the stability and performance of the system.

With Rimini Street, you get twice the value, half the cost.

Partnering with Rimini Street helps us ensure that our technology meets the needs and goals of our business today. Allowing us to focus on addressing emerging market requirements and being well-positioned to capitalize on future opportunities.

We were searching for a partner who could provide us with comprehensive support services to address our broader needs and optimize costs. We found the perfect solution with Rimini Street, which has not only helped us save on our budget, but also provided us with exceptional value.

We are thrilled to have selected Rimini Support™ services for our 60,000 Oracle PeopleSoft software licenses. It has allowed us to reallocate budget and IT resources towards innovation projects, which will enable us to expand our technology offerings to help many more businesses in the Philippines.

Making the CFO happy, while enabling the business to move faster… How do you reduce operating costs, improve service levels, and get the most value out of your existing assets? The answer is simple – Rimini Street. They’ve been a trusted partner @ Veeco for over 3 years, and we continue to expand the relationship and explore new capabilities throughout the journey.

Gil Medical Center generates and stores a great amount of data to serve its growing number of patients from around the world. If we have a problem with our systems and are unable to resolve the issue within a short amount of time, this directly impacts the millions of clients we serve. Rimini Street provides us with customized support services by closely analyzing and understanding the business and infrastructure of our IT department. With the help of Rimini Street’s dedicated Primary Support Engineer backed by hundreds of experienced resources, our systems are stable and running optimally, which is essential for us.

The value of Rimini ONE isn’t just about enabling the move to a new system, but to build out a roadmap that is proactive and designed to last. It’s really empowering to have Rimini Street as a true and trusted partner, giving us greater confidence and capabilities as we go through this complex ERP migration journey.

We have other vendors that it takes them years to understand our business and often with turnover within their support personnel, we are constantly re-explaining what our business does and what our business model is. We haven't had that with Rimini Street.

Our experience has been that they [Rimini Street] truly have a deep bench of folks with high skills, high professionalism that really care and they've jumped in, they've asked questions to understand the business, and they help us make decisions and have actually helped us fine tune our JDE infrastructure in order to meet the needs of the business at a higher level.