The actual work to do the tax updates is easier than Oracle’s PeopleSoft Update Manager (PUM) process. Our analysts now save 40-60 hours on each quarterly update.

“We are delivering a lot more to our users and are doing it more intelligently. We’re creating the tools to understand and serve our customers better.”

Neither SAP nor our support provider at the time could address the system issues we were experiencing. That’s where Rimini Street came into the picture as our third-party support partner and effectively resolved all our SAP issues.

Through technical experts dedicated to Daekyo, we were able to receive stable technical support and utilize the Oracle and SAP maintenance savings towards change management of its IT infrastructure. Going forward, we are also willing to consider Rimini Street technical support services for open-source databases such as PostgreSQL and MySQL.

With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.

Rimini Street was so consistently responsive and proactive, we no longer worried about skills gaps. Rimini Street is all the bench strength that we need.

As a company looking to simplify and streamline our operations, we liked that Rimini Watch runs completely on the [ECC6] layer and we didn’t have another environment that we needed to manage.

In less than 20 days of work, Rimini Street was able to reduce our data reporting time from 30 hours to under two minutes. This saved an incredible amount of talent resources and time for UTS – their SLAs are incredible, as is the accuracy of their solution.

Rimini Street takes great pride and passion in the expert solutions and services they provide to their clients. As a client and an IT leader, I deeply appreciate our relationship and am confident in recommending them to my peers in the industry.

Unlike other consulting firms, Rimini Street didn’t waste our time bringing in less experienced engineers and consultants to begin the process of fixing the issue. From day one, it was always a senior level engineer, and solving the root cause of the issue was their single focus.

Even after the migration was complete and we experienced some technical challenges, the Rimini Street team jumped in to help us work through them. It was a really well-executed project, and I’ve never experienced a partnership like this from any other vendor I’ve worked with before.

I was really impressed by the way the Professional Services team took the time to walk us through the proposal, approach, timeline, and risks so that we had everything we needed to make the right decision for our business and execute quickly.

“The best part is that our customers have not seen any difference. We are still working together but with upgraded and compliant systems. We can be ISO certified. This is the key to working with partners such as the UK Post Office.”

“Our objective has always been to get the maximum return from our investments. We’ve been able to automate, increase functionality, and generally get more out of our systems — all without adding headcount or upgrading.”

“Our mission in IT is to deliver the greatest impact to the business in the most cost-effective manner. We’ve been able to channel the savings — from dropping the original Oracle agreement — into many key initiatives, like investing in artificial intelligence; big data; and infrastructure enhancements for our networks, …