Rimini Street’s technical staff really knew what they were doing. It was a collaborative approach, constantly dealing with changes which were being announced thick and fast from the government,

“Our mission in IT is to deliver the greatest impact to the business in the most cost-effective manner. We’ve been able to channel the savings — from dropping the original Oracle agreement — into many key initiatives, like investing in artificial intelligence; big data; and infrastructure enhancements for our networks, …

"With the money we save with Rimini Street over the next five years, we can buy all new SAP licenses in a few years if we so choose — while not being locked into an expensive vendor-imposed schedule of forced upgrades."

"I have always had solid relationships with Oracle but transitioning to third-party support made absolute business sense and was not a risk."

"Knowing that we have Rimini Street as a trusted strategic partner ensuring the stability of our main SAP systems means we have the confidence and capacity to focus on the execution and further development of our goals."

"I don’t want to be pinned down. Rimini Street gives me independence — freedom to make my own decisions about what is optimal for ACM."

"We wanted to do more with the funding we have, instead of paying large sums for subpar Oracle support that provides minimal value."

"We have an assigned account manager who knows our environment and understands ACM. When we need support, we don’t have to start over with a different person each time."

"Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team."

"The Rimini Street support team respond quickly which has allowed us to clear outstanding tickets and spend more resources on undertaking a number of other Library improvement projects."

"Having a primary support engineer based locally in Australia and available on demand takes a huge weight off our shoulders. Rimini Street is an extension of our IT team, with knowledge of our IT environment that enables them to dive into an issue and address it immediately. Knowing that their …

"It’s common for an organization’s internal IT team to want to undertake all the issues for its environment, but we wanted to free up our team to assist with more valuable tasks. The financial savings were just one factor in our decision to move to Rimini Street. As a result …

"Rimini Street adapts to what we want to do, not the other way around. Now, well into our partnership, I have complete confidence in Rimini Street’s ability to support our SAP platform. The benefits are everywhere."

"My job is to innovate, not reinvent. I do not want the burden of recreating a service I can purchase."

"A key factor for me is that we are able to pursue our own roadmap. Rimini Street gives me independence and freedom to make my own decisions about what is optimal for ACM."