388 Rimini Street Testimonials

With Rimini Street, I no longer worry about managing our mature Oracle EBS system. My team and I are now free to focus on projects that give us a competitive edge. I strongly suggest all companies evaluate the long-term operating cost of their technology investments as soon as possible, and find ways to maximize its ROI without compromising quality.

"Running older enterprise software releases, we have to be aware of potential interoperability issues. That’s why virtualization is great: it takes us completely out of the loop of any technology updates we want to do to the desktop."

Time is a luxury. Rimini Street gives me time. I get the ability to thoughtfully go through and figure out what I’m going to replace Oracle with, and then thoughtfully migrate over there.

"Under Rimini Street’s AMS for Salesforce, we have a partner who can help us get more out of our investment by increasing user adoption and productivity, while also helping us leverage new Salesforce updates and functionality as well. This will enable our administrators to focus on more strategic Salesforce projects to help further our company."

"Rimini Street has been an incredibly reliable and trusted partner, giving confidence that our core SAP applications are stable and enabling us to concentrate on supporting our frontline colleagues."

"Rimini Street has repeatedly demonstrated how much it understands the importance of quality customer service. The partnership helps achieve significant savings while also giving us more time and flexibility to plan for the future without pressure to follow a vendor-led upgrade path."

"We had three months of solid planning. SAP support was to end on December 31st and between Christmas and New Year’s Day the migration happened. On January 1st, we had a problem-free hand-over."

"Rather than focusing on Salesforce administration skills, I can consider candidates who may be stronger in analytics, deal desk management, or even marketing operations. The freedom to cover these gaps really opens possibilities within other areas of sales operations where our team can have an elevated impact."

"Rather than having to hire conventional Salesforce administrators, I can now consider candidates with the skills and talents to create a much wider impact."

"The cost structure for AMS is a huge asset, particularly for the projects that we don’t predict but that inevitably pop up and require timely attention. NTT is a very large company and not having to continually lobby for funding – including projects that I see as being business-critical – is a major plus."

"We looked at several [other providers] in the field and chose Rimini Street because it offered exactly what we needed — a reliable, expert extension of our team that would keep a critical business system up and running at a compelling price point."

"We run payroll daily, serving approximately 35,000 employees a week, so anything interfering with this would be catastrophic. This process — and the underlying support — must be bulletproof."

"We have the cost savings, which was a primary goal, but we’ve been able to optimize the SLAs we originally had in place to enhance the quality of service we provide to the rest of the company. In our monthly reviews, the SLA numbers are fantastic."

"Choosing Rimini Street support and maintenance solution has freed up opportunity for the organization, the group, and for our staff."

"Finding a new way to manage platform maintenance and support has created real opportunities for our staff and organization. It has meant that resources are available to contribute to new projects that can be embedded into business as usual and then return value over the next year and every year."