388 Rimini Street Testimonials

We are now a Rimini ONE™ client with both support, core support and AMS support. We’re actually gonna expand it further with Rimini Connect™ as well.

It became very clear that moving to Rimini Street Support offered a more compelling alternative for us. Throughout our engagement with the company, they have had the right team, in the right place, at the right time. The initial transition, procedures and proven support model ensured a smooth start-up. Everything they did focused on ensuring a transition to a working model that hit the ground running. Only Rimini Street provides the breadth and depth of experience, scalable support infrastructure and advanced technology and processes needed to enhance business continuity and mitigation of financial and operational exposure for an organization of our size and scale.

Every year, we’ve taken the money that we’ve saved by partnering with Rimini Street, and we’ve reinvested it in initiatives that propel our innovation and growth.

"We assessed the quality of service we were getting from SAP and the advancement of its technology versus the cost. We looked for a fair exchange of value in terms of the aging of our platform and the support we were getting, compared to what was available in the marketplace. It became very clear that moving to a third-party support provider offered a compelling alternative for us."

"The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile."

"About 90-95 percent of the District’s departments had to cut staffing because of the across-the-board 15 percent budget reduction. The IT department, however, because of engaging in its contract with Rimini Street, was able to save several jobs that would otherwise have had to be eliminated."

"The District’s onboarding with Rimini Street went perfectly. Ten out of ten points on that. Rimini Street was tops, setting the meetings, following through, engaging our DBAs fully. In the transition from vendor support, we didn’t miss a single beat. "

"I tell our people to call Rimini Street to get another opinion or idea, some feedback on whether the way we are working on a particular problem is right or not."

"We’ve been asked by many companies, and we are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support. Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints. Without increasing our overall IT budget, we were suddenly able to get all these things done. The huge cost reductions we have achieved — with zero impact to our company-critical IT operations — have enabled us to invest in the technologies and expertise that will support future ground-breaking innovations."

"Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement."

"This makes SAP work harder and improves our negotiating position. The change to Rimini Street puts us in a better position in future talks."

"Rimini’s proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don’t waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS."

"After making the decision to move to Rimini Street, we were really satisfied with the service model and the differentiated advantages it gave us. The savings generated by this migration were actually much greater than the 50% cost cut related to the annual support contract, because now we don’t need other suppliers to support the large number of customizations we have made, as this service is part of the Rimini Street scope."

"Rimini Street’s proposal for AMS delighted us due to the differential of its model ... It is a great optimization of resources to have a single service provider for support and AMS."

"Moving support for JD Edwards to Rimini Street was an easy win because we could reduce operational costs and get much improved service at the same time."