"I view Rimini Street as an extension of my staff. Sure, they fix our issues. But they’re also there whenever we want to bounce ideas off of them; they consult with us about how we’re doing things. For my team, Rimini Street is an always-available source of industry best practices."

We didn’t want to be put into a vulnerable state by running on versions of Red Hat and Windows Server that were not compatible with our systems. We wanted to get those up to date as part of our overall IT and security strategy. Through the partnership and unique solution …

Unlike other consulting firms, Rimini Street didn’t waste our time bringing in less experienced engineers and consultants to begin the process of fixing the issue. From day one, it was always a senior level engineer, and solving the root cause of the issue was their single focus.

"We assessed the quality of service we were getting from SAP and the advancement of its technology versus the cost. We looked for a fair exchange of value in terms of the aging of our platform and the support we were getting, compared to what was available in the marketplace. …

"The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile."

"About 90-95 percent of the District’s departments had to cut staffing because of the across-the-board 15 percent budget reduction. The IT department, however, because of engaging in its contract with Rimini Street, was able to save several jobs that would otherwise have had to be eliminated."

"The District’s onboarding with Rimini Street went perfectly. Ten out of ten points on that. Rimini Street was tops, setting the meetings, following through, engaging our DBAs fully. In the transition from vendor support, we didn’t miss a single beat. "

"I tell our people to call Rimini Street to get another opinion or idea, some feedback on whether the way we are working on a particular problem is right or not."

"We’ve been asked by many companies, and we are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support. Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because …

"Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement."

"This makes SAP work harder and improves our negotiating position. The change to Rimini Street puts us in a better position in future talks."

"Rimini’s proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don’t waste any more time having to manage the tickets. It is a great optimization of resources to have a single service …

"After making the decision to move to Rimini Street, we were really satisfied with the service model and the differentiated advantages it gave us. The savings generated by this migration were actually much greater than the 50% cost cut related to the annual support contract, because now we don’t need …

"Rimini Street’s proposal for AMS delighted us due to the differential of its model ... It is a great optimization of resources to have a single service provider for support and AMS."

"Moving support for JD Edwards to Rimini Street was an easy win because we could reduce operational costs and get much improved service at the same time."