393 Rimini Street Testimonials

Organizations that are concerned about the impact of moving to a cloud-based system and the environmental changes on their systems can leverage Rimini Street to determine the best path based on their business needs while maintaining stable system operations.

"Keeping our SAP system updated with constant hardware and related changes and updates from multiple vendors was always a pain — and expensive. Now, we can easily upgrade the hardware without making any changes to the virtual machine running our ERP processes, so it doesn't limit us."

"Your basic human resources and financials applications should be able to do the core business functions of a government on any day of the week, and I think you should run with what you’ve got for as long as that allows you to be financially solvent, allows you to be audited and pay your bills and pay your people and report on what is necessary. You should get as much value out of that as you can before you even think of having to upgrade."

"The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile."

"About 90-95 percent of the District’s departments had to cut staffing because of the across-the-board 15 percent budget reduction. The IT department, however, because of engaging in its contract with Rimini Street, was able to save several jobs that would otherwise have had to be eliminated."

"The District’s onboarding with Rimini Street went perfectly. Ten out of ten points on that. Rimini Street was tops, setting the meetings, following through, engaging our DBAs fully. In the transition from vendor support, we didn’t miss a single beat. "

"I tell our people to call Rimini Street to get another opinion or idea, some feedback on whether the way we are working on a particular problem is right or not."

"We’ve been asked by many companies, and we are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support. Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints. Without increasing our overall IT budget, we were suddenly able to get all these things done. The huge cost reductions we have achieved — with zero impact to our company-critical IT operations — have enabled us to invest in the technologies and expertise that will support future ground-breaking innovations."

"Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement."

"This makes SAP work harder and improves our negotiating position. The change to Rimini Street puts us in a better position in future talks."

"Rimini’s proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don’t waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS."

"After making the decision to move to Rimini Street, we were really satisfied with the service model and the differentiated advantages it gave us. The savings generated by this migration were actually much greater than the 50% cost cut related to the annual support contract, because now we don’t need other suppliers to support the large number of customizations we have made, as this service is part of the Rimini Street scope."

"Rimini Street’s proposal for AMS delighted us due to the differential of its model ... It is a great optimization of resources to have a single service provider for support and AMS."

"Moving support for JD Edwards to Rimini Street was an easy win because we could reduce operational costs and get much improved service at the same time."

"We were struggling with a mountain of tasks, which were incredibly time-consuming, and were looking into hiring additional personnel to help manage the workload. We also knew that we weren’t realizing the full potential of our Salesforce system due to this backlog."