393 Rimini Street Testimonials

I hear nothing but good things about Rimini Street. The response time is great. The actual work to do the tax updates is easier than Oracle’s PUM process. Our analysts now save 40-60 hours on each quarterly update.

"E-LAND Innople sought ways to reduce ERP maintenance costs after an internal review that revealed an SAP maintenance switch could contribute to a drastic reduction in operating costs. And the savings are only part of the story. Rimini Street’s dedicated SAP engineers provide incredibly rapid response and resolution, which enables us to make business decisions faster and more effectively."

"We had complete confidence that our Rimini Street Primary Support Engineer would be able to support our production environment, tax updates and custom code. We weren’t sure about the levels of support and expertise during the upgrade itself — which included migrating to a new server environment — but we were pleasantly surprised. We have very high regard for the Rimini Street engineers who helped us throughout the upgrade process and ensured a smooth transition."

"Leveraging the projects we are now able to take on because of the freed-up resources, I’m convinced we can still gain 20% in overall operating performance. I am sincerely confident in the ability of our partnership with Rimini Street to continue our current trajectory."

"Even beyond the significant savings, the key factor in partnering with Rimini Street was the promise of a better standard of support. Without quality service levels, however much money you save is irrelevant."

"Rather than having to figure out who to call when there’s a problem, I now just tell my team to contact Rimini Street and the issue gets resolved. I really feel like we’ve been able to take the brakes off and gain agility."

"We regularly source new suppliers and it’s very rare to find a good fit the first time. Working with Rimini Street has been a delightful surprise — the partnership is performing just as well as I imagined it would."

"Moving away from SAP support immediately reduced our annual SAP-related costs by over 50%, and simultaneously enabled us to enhance the service levels we could offer the company. This quickly started to change people’s opinions about the viability of SAP as our long-term ERP platform."

"It became evident that to sufficiently fund our innovation initiatives, including adding business intelligence capabilities, we needed to take a completely different approach and immediately release some funding from one of our budget tiers. We considered moving off SAP’s support to self-support the system internally, but this was simply not practical. All of these reasons pointed us in the direction of third-party support, and we couldn’t be happier with our decision to move to Rimini Street."

"As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry."

"I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success."

"Importantly [with Rimini Street], we have been able to redeploy some of our cost savings into higher-value activities, with our teams now focusing on more proactive database work, recently establishing a new open source database support framework and migrating some databases to P o s t g r e S Q L ."

"Working with Rimini Street we saw much quicker response times much more commitment to making those solutions happen and a higher level of technical expertise."

"We can spend more time doing things that add value."

"The executive reviews with Rimini Street are a great investment of my time. We have a stellar team that always frames information in a way that is assessable and absorbable. Of all our vendors, Rimini Street does one of the very best jobs at maintaining the right cadence. The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile."