We view Rimini Street as a business partner who will support us when we take on new challenges for SAP and other systems.

The most noticeable difference was the swift response time. With vendor support, not only were there times when we would wait several months for a response, but there were also quite a few cases that were never resolved. In contrast, with Rimini Street’s support, it is possible to immediately contact …

Rimini ONE provides a truly one-of-a-kind solution that’s a must for modern-day organizations. The team is more productive when they’re working on strategic, future-focused projects. The partnership is definitely paying off dividends.

"Rimini Street quickly identified an elegant fix to the incompatibility problem we had between our SAP ECC system and the newer Safari clients. By using their Browser Proxy to interpret HTML, we were able to ensure that our customers and partners could use either OSX Safari or Windows IE clients …

"Running older enterprise software releases, we have to be aware of potential interoperability issues. That’s why virtualization is great: it takes us completely out of the loop of any technology updates we want to do to the desktop."

"We switched to Rimini Street to optimize our IT spend and receive a premium level of support and maintenance for our complete Oracle system. The retail industry is facing additional challenges due to the global pandemic, and Rimini Street’s dedicated level of support allows us to divert our IT resources …

"From the start of working with Rimini Street, we saw immediate improvements in our SAP application support and management. The onboarding process was quick and seamless, and we now have a much better view of our tickets and dashboards. Our in-house SAP team is constantly providing positive feedback on the …

"From the beginning, we were certain we could only work with a trusted support provider to limit risks and Gartner’s report was clear: Rimini Street is the market leader in third-party support. Rimini Street distinguished itself from the competition by its reputation and offered both SAP software support and application …

"With the money we save with Rimini Street over the next five years, we can buy all new SAP licenses in a few years if we so choose — while not being locked into an expensive vendor-imposed schedule of forced upgrades."

"With Rimini Street, we can run our currently available SAP releases for the next decade or longer with no required upgrades and maximize the return on our substantial SAP investment."

"With Rimini Street third-party support, we save more than 50 percent in annual support costs for our mission-critical SAP system and enjoy ultra-responsive service from an experienced team of SAP engineers. Now we can run our currently available SAP releases for the next decade or longer with no required upgrades …

"Rimini Street’s decision to expand its award-winning support program to SAP products allows us to cut our IT costs significantly while ensuring the availability of our mission-critical SAP systems."

"We’ve been enthusiastically looking for an alternative to vendor support for years. We are delighted to have found Rimini Street and are very impressed with the level of service we receive."

"Selecting Rimini Street to support our Oracle EBS, Agile and Database environments was an easy decision. Oracle applications are full-featured and stable and can support our business operations for many years to come. We are pleased with the benefits we are receiving from Rimini Street support, including significant savings, a …

"There is a misnomer that support must always be purchased from the original application provider."