393 Rimini Street Testimonials

Organizations that are concerned about the impact of moving to a cloud-based system and the environmental changes on their systems can leverage Rimini Street to determine the best path based on their business needs while maintaining stable system operations.

"Keeping our SAP system updated with constant hardware and related changes and updates from multiple vendors was always a pain — and expensive. Now, we can easily upgrade the hardware without making any changes to the virtual machine running our ERP processes, so it doesn't limit us."

"Your basic human resources and financials applications should be able to do the core business functions of a government on any day of the week, and I think you should run with what you’ve got for as long as that allows you to be financially solvent, allows you to be audited and pay your bills and pay your people and report on what is necessary. You should get as much value out of that as you can before you even think of having to upgrade."

"We switched to Rimini Street to optimize our IT spend and receive a premium level of support and maintenance for our complete Oracle system. The retail industry is facing additional challenges due to the global pandemic, and Rimini Street’s dedicated level of support allows us to divert our IT resources to implementing our hardware infrastructure modernization project as part of our current business transformation priorities."

"From the start of working with Rimini Street, we saw immediate improvements in our SAP application support and management. The onboarding process was quick and seamless, and we now have a much better view of our tickets and dashboards. Our in-house SAP team is constantly providing positive feedback on the quality of the support from Rimini Street. We do not regret our outsourcing choice, quite the contrary, and feel we can deliver even more value to internal stakeholders than before."

"From the beginning, we were certain we could only work with a trusted support provider to limit risks and Gartner’s report was clear: Rimini Street is the market leader in third-party support. Rimini Street distinguished itself from the competition by its reputation and offered both SAP software support and application management services, which we wanted to consolidate."

"With the money we save with Rimini Street over the next five years, we can buy all new SAP licenses in a few years if we so choose — while not being locked into an expensive vendor-imposed schedule of forced upgrades."

"With Rimini Street, we can run our currently available SAP releases for the next decade or longer with no required upgrades and maximize the return on our substantial SAP investment."

"With Rimini Street third-party support, we save more than 50 percent in annual support costs for our mission-critical SAP system and enjoy ultra-responsive service from an experienced team of SAP engineers. Now we can run our currently available SAP releases for the next decade or longer with no required upgrades and maximize the return on our substantial SAP investment."

"Rimini Street’s decision to expand its award-winning support program to SAP products allows us to cut our IT costs significantly while ensuring the availability of our mission-critical SAP systems."

"We’ve been enthusiastically looking for an alternative to vendor support for years. We are delighted to have found Rimini Street and are very impressed with the level of service we receive."

"Selecting Rimini Street to support our Oracle EBS, Agile and Database environments was an easy decision. Oracle applications are full-featured and stable and can support our business operations for many years to come. We are pleased with the benefits we are receiving from Rimini Street support, including significant savings, a premium level of service and strategic value to our business."

"There is a misnomer that support must always be purchased from the original application provider."

"The partnership we have in place today with Rimini Street lets us know we are much more than a number. Rimini Street is able to provide the daily operational support we need and ensure we are making informed business decisions that set us up for success as we consider our future technology and application roadmap."

"Leveraging the projects we are now able to take on because of the freed-up resources, I’m convinced we can still gain 20% in overall operating performance. I am sincerely confident in the ability of our partnership with Rimini Street to continue our current trajectory."