"At the same time our industry took a turn, we were having issues with Oracle support, including some severity-one issues that had languished for 30 to 45 days without resolution. I have been in the Oracle ERP space for more than 20 years, and we were not getting the level …

“In addition to the savings, Rimini Street’s service level agreement (SLA) is excellent – the company delivers on everything it promises, which gives us a tremendous amount of peace of mind across our IT group and the business at large. The support provided by the vendor was slow and, in …

“Rimini Street folks are client-friendly, client- oriented. They know what they’re talking about and don’t waver. They’re solid. They exude confidence and inspire confidence. I’ll send our Rimini Street Primary Support Engineer a note and within minutes I’ll get an email telling me he’s lining up the necessary resources to …

We didn’t have a dedicated team at Federation University. We had one, maybe two people at any one time working on the project. Rimini Street saved us the equivalent of three or four full-time employees.

We’ve had weekly meetings with Rimini Street’s team for a while now. They’ve been very good with regards to clarifications, you get an immediate response that makes sense, and they know their stuff.

Rimini Street’s technical staff really knew what they were doing. It was a collaborative approach, constantly dealing with changes which were being announced thick and fast from the government,

"If you are spending your resources on day-to-day operations, you aren’t spending it on transformation for competitive advantage and growth."

"Rimini Street support leaves Oracle support in the dust."

"Our experience with Rimini Street has just been out of the ‘ballpark.’ Everyone, from payroll and HR to our analysts, is extremely happy."

"Skilled staff are only getting more expensive to hire and retaining these employees just to work on support and operational tasks for our enterprise software is no longer sustainable. We’ve had to really maximize the resources we have to keep our IT services growing, improving and meeting the needs of …

"Rimini Street provides customized support services based on careful analysis of Sajo Systems’ current business environment and requirements, including the need to reduce costs due to the prolonged COVID-19 crisis and service problems related to existing vendors."

"Moving to Rimini Street has freed us to improve business services, workloads and processes, and ensured we don’t have to undertake an expensive and unnecessary upgrade from an Oracle version that is perfect for our needs. Our key people can now address procurement, invoicing, or hotdesking inefficiencies and look at …

With Rimini Street, I no longer worry about managing our mature Oracle EBS system. My team and I are now free to focus on projects that give us a competitive edge. I strongly suggest all companies evaluate the long-term operating cost of their technology investments as soon as possible, and …

The company engaged Rimini Street, which is known for its expertise, to preemptively respond to risks associated with IT system performance and problems. The company intends to utilize Rimini Street not only for maintenance services but as a consulting partner for IT operation to achieve digital transformation.

"By having a single supplier cover both ERP support and updates, we increase operational efficiency and empower ourselves to build a roadmap aimed at achieving medium- and long-term business goals. As far as service quality is concerned, Rimini Street is exceptionally responsive, handling our needs quickly and dynamically. This brings …