Our focus remains on keeping current systems stable and protected, while at the same time creating a structure that allows for continuous and agile innovation. This partnership [with Rimini Street] is strategic so that we can grow with security, scalability and increasing efficiency,

We faced significant language and cost challenges with our then-support provider, but all of that was resolved when we met Rimini Street. They really impressed us with how well and often they communicated with us, keeping our system running smoothly and compliant.

"We are now a year into the relationship with Rimini Street. Our total savings are more than we expected and the support service bears no resemblance to the service we were getting before."

I’m sure that almost every CIO in the world would agree: Oracle is just very, very expensive. The move to Rimini Street support was not complex and the large amount of money we save is reinvested in new projects. Our ITIL runbook accurately reflects the optimal processes to support each …

The cost of maintaining the rest of our Oracle software and databases still accounted for a large portion of our IT budget. But with Rimini Street’s rapid response and proactive problem-solving approach, we now have a more agile partner supporting the stable operation of our mission-critical enterprise software in the …

It became very clear that moving to Rimini Street Support offered a more compelling alternative for us. Throughout our engagement with the company, they have had the right team, in the right place, at the right time. The initial transition, procedures and proven support model ensured a smooth start-up. Everything …

Rimini Street does a great job of balancing between tactical delivery and being a strategic partner. We have great conversations on a regular basis about the future of the technology, the best way to approach our future IT roadmap and how we can balance between our internal delivery and the …

With the prolonged COVID-19 crisis, the importance of optimizing our IT operations has increased. Our SAP maintenance fees were taking up the lion’s share of our IT budget, even though an SAP application upgrade was unnecessary. We switched to Rimini Street to help us maximize the investment in our critical …

Rimini Street is able to provide the daily operational support we need and ensure we are making informed business decisions that set us up for success as we consider our future technology and application roadmap.

We’ve been impressed with the level of professionalism, communication, technical skill and prowess we receive. Rimini Street has created a partnership of immense trust. We wouldn’t be anywhere near as effective without them.

At CHG Healthcare, we believe that each of us is in the business of saving lives. For example, if a hospital doesn’t have a neurosurgeon and a patient is in critical need, CHG Healthcare can remedy that. We look for partners truly committed to assisting us in fulfilling this vision …

The relationship has now reached the point where multiple groups across CHG routinely ask for Rimini Street to be involved in providing input on new projects or outstanding issues; Rimini Street has rightfully earned that level of respect.

It’s always tough to find talented people interested in working on any aging legacy system. As we continued to customize JDE, we got to the point where Oracle was no longer proficient at helping us resolve issues. When Oracle finally dropped coverage for our JDE version, we turned to an …

The partnership we have in place today is such a stark contrast to the support we used to receive from Oracle, where you’re just a number. We were frequently told that we couldn’t get an issue resolved because we had a customized deployment. It just wasn’t acceptable. We now have …

We did a lot of reference calls for SAP and were treated extremely well. However, very understandably, SAP wanted us to continue buying more products, but I am very happy with what we have implemented. We haven’t changed our business sufficiently to justify the cost or risk of moving from …