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"With ResponseTek, we are able to close any gaps between customer expectation and experience. By liste..."
Paul Allen
Head of NPS & Insights, Vodafone Ireland
"We now have a way to quantify the revenue impact of customer satisfaction and influence it positively..."
Christoph John
Senior Manager, Customer Experience Management
"With the ResponseTek Listening Platform, we are now able to identify our detractors, and implement op..."
Gulfanu Yergaliyeva
CX Expert, KCell
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"We've built a more holistic voice of the customer, we have really seen that we are able to figure out..."
Clarissa Valiquette
Senior Manager, Customer Experience Insight
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"The beauty of the ResponseTek platform is the real-time customer feedback. Our Lenders can get back t..."
Penny Stephens
Senior Manager, Customer Experience
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"If we look after our customers, they will take care of our brand. Customers complain but true brand f..."
Director of Customer Experience
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"It isn’t just volume of insight that counted — it’s the timeliness as well. We receive responses in a..."
Senior Manager
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"There is end-to-end engagement and partnership with the ResponseTek team, from the design and impleme..."
Customer Insight Manager
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"ResponseTek’s report is definitely a must-have. It gives me so much information about attitudes of my..."
Team Lead
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"We achieved the financial and commercial outcome that we were looking for and the uplift was nudging..."
Annette Sloan
Program Director, Simpler Banking
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Testimonials & Customer References of individual ResponseTek customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if ResponseTek is the right business software or service for your company.

We monitor all 10 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.