Read 10 ResponseTek reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch 3 customer videos to see why companies chose ResponseTek as their undefined

ResponseTek is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.

Show more

10Testimonials

  • “There is end-to-end engagement and partnership with the ResponseTek team, from the design and implementation of the programme, to monitoring results and making recommendations for ongoing improvements.”

    Customer Insight Manager
9 more testimonialscurrently locked

4 Case Studies

  • Improving Consistency between Offshore and Onshore Call Centres Leads to FCR Increase of 5% and Churn Reduction of 3%

3 more case studiescurrently locked

3 Customer Videos

  • Play Video
    Penny StephensSenior Manager, Customer Experience
2 more videoscurrently locked

Additional ResponseTek Information & Resources

Read ResponseTek Reviews, Testimonials & Customer References from 10 real ResponseTek customers.

Browse ResponseTek Case Studies, Customer Success Stories, & Customer References from 4 businesses that use ResponseTek.

Watch ResponseTek Customer Videos to learn why 3 businesses chose ResponseTek.

FeaturedCustomers has 1,813,157+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.