“The more we study the major problems of our time, the more we come to realize that they cannot be understood in isolation. They are systemic problems, which means that they are interconnected and interdependent.”

“Before working with Resolver, we did everything with pen and paper — at least on our dispatch side. We had a spreadsheet with columns: call times, the name of the caller, notes related to the call, and close times. Our incident reports were written using Microsoft Word or by pen …

"The entire Resolver team has been incredibly helpful and responsive. They do a great job of addressing our team’s concerns in a timely manner. Everyone, from the delivery team to the support staff, was very responsive and did a great job of helping FMH adjust to their specific needs."

“The content management piece makes my life a lot easier. The customization of the features within the Global AlertLink platform is something that I have come to depend on. In addition, the data generated will enable our organization to build projects that strengthen our overall resiliency to handle crisis events, …

“Resolver has improved my team’s ability to identify and escalate gaps and vulnerabilities in the incident handling process to the responsible team or business owner within the organization.”

“We do an annual tabletop exercise with senior executives, where we activate a plan and each leader is assigned tasks in the plan. Using Resolver, they can track which steps are complete, which are not and who is working on what. We have a Resolver dashboard that shows how many …

“The tool also helps us maintain the life cycle of our business continuity plans. The life cycle essentially identifies a critical process, creating a plan to protect it and then exercising it. Using Resolver, we can run an analysis of our plans to see which ones are compliant with corporate …

“Do we need a $50 Million renovation, or a $5 Million refit. Resolver helps us make these decisions and create visibility with health authority management as to the risks associated with deferring capital projects.”

“Spreadsheets got us to a certain point when the focus was a handful of hospitals and assets. But when the focus shifted to 60 facilities and 13 critical assets, it was impossible to keep the information consistent and act on a prioritized basis by using spreadsheets."

“I love to bring order out of the chaos. Resolver gave us the power to design an automated process where there was once chaos.”

“Our priority at MIT is safety. Safety of our personnel, safety of our equipment, and of course the safety of our customers’ cargo at our terminal. Our investments at the terminal, particularly in both safety and security, reflect that organizational goal."

“The adoption of Resolver was painless. The users realized very quickly that it was not like other complex systems, the self-explanatory data-driven forms reduced the training time to just two hours and onboarding new employees now takes about 10 minutes."

"With Resolver, they’ve been able to view all incidents that took place and the countermeasures that they’ve put in place to combat them."

"Resolver turned out to offer the simplest and most straightforward UI/UX, with the ability to be tailored to our requirements and offering integration solutions via API connectors."

"In just six months, the company has recorded a 110% increase in the incidents that it documented compared to the entire prior year."