56 Resolver Testimonials

“Before working with Resolver, we did everything with pen and paper — at least on our dispatch side. We had a spreadsheet with columns: call times, the name of the caller, notes related to the call, and close times. Our incident reports were written using Microsoft Word or by pen and paper.”

“We interact with a number of committees here. And rather than having a generic report that they have to sift through, we’re able to customize the information in our reports so that they only get the data they need. People’s time is valuable; they don’t want to be dealing with stuff that doesn’t concern them."

"Moving forward, they hope to use the solution to automate and collect data throughout the company, reducing “assessment fatigue” by eliminating the need to ask the same questions repeatedly. One of the features that drew them to Resolver’s RiskVision software was the fact that it could do the work of three separate programs. RiskVision provides a way for BNY Mellon to use a single tool to automate their assessment process and generate the findings and risk scores. This information allows them to make data-based decisions that will positively drive results for the business."

“With Resolver, we can focus on delivering a great user experience while they keep our community safe.”

“Resolver is a valued partner in our fight against online abuse. We are now better equipped to keep our fan communities and players safe, 24/7/365.”

“The standards and processes implemented with Resolver have enabled our regions to fully embrace social media with confidence.”

“Our partnership with Resolver not only ensures our legal responsibilities are met, it also protects our global online community, keeping its fans safe from harm.”

“With attacks and abuse escalating quickly, the network needed help to swiftly assess the situation and the individuals involved.”