“Our challenge was to garner their wholehearted support, emphasizing that the pursuit of improved data quality would yield benefits not only for us but for them as well. Ultimately, this collective effort serves the organization and aligns with our mission. Securing cross-functional buy-in was pivotal during the initial stages of our journey.”
"Each officer on duty carries an iPhone, which enhances communications capabilities across the entire security operation. In addition to the augmented communications value, officers use the app to conduct incident and person inquiries while on patrol and can initiate incident reports from the field, without having access to a desktop PC or laptop."
“We do an annual tabletop exercise with senior executives, where we activate a plan and each leader is assigned tasks in the plan. Using Resolver, they can track which steps are complete, which are not and who is working on what. We have a Resolver dashboard that shows how many plans we have, how many are completed, up for review, overdue, etc. We use this dashboard to present to the exec team how resilient the company is at any point in time.”
“With Resolver, we can focus on delivering a great user experience while they keep our community safe.”
“Resolver is a valued partner in our fight against online abuse. We are now better equipped to keep our fan communities and players safe, 24/7/365.”
“The standards and processes implemented with Resolver have enabled our regions to fully embrace social media with confidence.”
“Our partnership with Resolver not only ensures our legal responsibilities are met, it also protects our global online community, keeping its fans safe from harm.”
“With attacks and abuse escalating quickly, the network needed help to swiftly assess the situation and the individuals involved.”