“Safety and compliance are core to our business of providing life-saving vaccines to the world. Thanks to Resolver, we have been able to extend that security to our social media pages and grow as fast and as flexibly as we need to.”
“Our challenge was to garner their wholehearted support, emphasizing that the pursuit of improved data quality would yield benefits not only for us but for them as well. Ultimately, this collective effort serves the organization and aligns with our mission. Securing cross-functional buy-in was pivotal during the initial stages of our journey.”
“We quickly recognized that there was a lack of ability to scale when we were using Excel®. It was very error-prone, and things were falling through the cracks.”
"In just six months, the company has recorded a 110% increase in the incidents that it documented compared to the entire prior year."
“Moving forward, certifications will be much easier. When starting a new audit cycle, controls will be carried over from the previous assessment allowing control owners the ability to upload fresh evidence for the new audit cycle. All of the information will already be there, and we’ll only have to validate and review. This means that we can gain our certification with confidence and provide assurance to our customers.”
“In the Netherlands, maintaining a high level of safety and security is essential for T-Mobile. Last year the Dutch telecom sector saw an increase in the number of raids on shops and quickly acted to protect our stock, but more importantly, our customers and employees. Risks like these are unavoidable in the business but minimising these as far as possible is crucial for T-Mobile.”
"We're embedding risk management into decision-making processes because we can include our risk appetite statements right into the system. We have a holistic view of our risk profile that has improved transparency and accountability, and we can quickly identify and manage issues more proactively."
“Incident reporting was one of the biggest challenges we had.”
“Resolver now allows us to present the clear number. Resolver was really good at taking what I had and implementing it into the incident reporting system that we have now, which I think works great. Everything that I needed, I’m getting now, and I’m getting it in one spot.”
“Before Resolver, people lived and worked in Excel spreadsheets, manually adding data and trying to create their own formulas and pivot charts to try and make something out of the mishmash of data that would get pulled in."
“This is the kind of the first time that we’re actually seeing those numbers on a dashboard, and it all flows up versus manually calculating those. It’s a major change in how we’re looking at our data.”
“Every quarter, we would ask people to attest to the effectiveness of the controls in their shop. We would post that spreadsheet via SharePoint so everybody can access it simultaneously.”
“The more we study the major problems of our time, the more we come to realize that they cannot be understood in isolation. They are systemic problems, which means that they are interconnected and interdependent.”
"As we split into our own company, we had to get off the bank systems. A part of this project was also about finding a way to unify our GRC functions."
“The amount of time it has freed up for us — I’ll say it’s probably freed up a person for the year. Showing leadership how much time is saved by using these kinds of programs makes a world of difference.”