77 Reserve For Restaurants Testimonials

"Reserve's waitlist function is quick, clear, and effective. People are surprised how quickly the texts go through and we can easily message international numbers. The text content is completely custom."

"We were nervous there would be a drop in online reservations since we were switching from OpenTable. In fact, our online reservations increased, as we were able to allow booking on all of our tables since there is no per booking cost. We saw no drop in reservations, and guests have been very appreciative of the increased availability. Also, the texting feature on Reserve is a huge time saver. We no longer have to call guests to confirm, saving about an hour everyday. We have a customized confirmation text that we send out, and when guests respond it automatically sends them another text with parking information. This is been really helpful to guests and our staff."

"From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of my favorite restaurants because they truly understand how to bridge the gap between giving the guest an easy to use system for booking their reservations, and providing the restaurant with a program that allows us to better understand our guest’s experience and maximize our space.”

"It’s simple: stop building OpenTable's brand, and having your customers go to their website, and be processed through their system. They promote other restaurants instead of yours, their system favors large corporate establishments with all of their promotion offerings. Take the savings that you are going to experience and invest in your own branding, and send your customers to your own website. I have return customers that come to our restaurant three to four times per month with a party of 4. That is $144.00 per year in reservation cost. If you look beyond that and multiply that by 40 other returning customers that comes to $5,760.00. That is called wasted advertising dollars."

"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the continuing developments, I feel Reserve is making strides to better assist restaurant utilization and revenue growth."