77 Reserve For Restaurants Testimonials

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  • “Reserve is the smartest table management system I've ever used. Its complexities have allowed us to trust the system's ability to book our dining room exactly how we want it booked. It’s the most advanced table management system out there, especially when considering system "intelligence" and user-flexibility. Highly recommended.”

  • “Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. …

  • "Our cover counts didn’t go down, if anything, they went up! Also, depending on your concept, you may lose access to a pool of clients but that’s not necessarily your target market. More and more we realized that OT is just a means of booking and nothing more."

  • "Compared to OT, the data we receive from Reserve is amazingly thorough. The ability to track turn times, as well as observe trends over time has proven incredibly invaluable in creating space for more business. The communication options with guests has allowed us to better manage our book without an …

  • "There are a lot of feature of Reserve that are easy, intuitive, and function well for the system. From a guest side, having tried to make a reservation with another system (not OT, I think it was Resy), it forced me to create an account, which I did not want …

  • "For so long the industry was led by a company that took advantage of its customers charging outrageous amounts. Sometimes that monthly bill was the difference between a profit that month or a loss. Reserve gives the same type of reservation platform, better customer service and for a much fairer …

  • “We would recommend Reserve to anyone who has care for their customers and wants each one to have a memorable experience in their restaurant. Reserve allows you to build a knowledge base around your customers that allows you to transform guests into regulars on their second entrance into the restaurant. …

  • "I was scared to be out with the old and in with the new, but now wonder why we waited so long. Get ready for the extra $2K + to your bottom line. Because restaurants should not have to pay for covers! With an already impossibly small margin, give your …

  • "My biggest concern was that Reserve might not be very well known to Chicago people because everyone is familiar with Open Table. I found this to NOT be true, in fact it was the opposite and people were very receptive to the change. Reserve kicks ass on all ends."

  • "The Reserve team has always been incredibly helpful, prompt and willing to work to make Contra a better restaurant."

  • "Reserve's waitlist function is quick, clear, and effective. People are surprised how quickly the texts go through and we can easily message international numbers. The text content is completely custom."

  • "I'm a crazy reservation micro-manager. I was extremely skeptical any reservation software would have the 'AI' to match me. Weekends are like Tetris. But Reserve has FAR exceeded my expectations. I probably save about 4 hours a week all together. Honestly, I hardly even look at the weekend during the …

  • "I put Reserve through the wringer when I vetted them, reading the agreement line by line. They haven't upped the price, haven't included weird charges or anything like that. The system has been tight — no issues with outages or anything like that. Excellent customer service. No impact on our …

  • “The algorithm has been great. We have not seen a decline in covers. In fact, we have an uptick on Fridays, Saturday, and Sundays. We have seen a more consistent flow to how the restaurant is booked since the system is smarter than we are at managing table inventory. It …

  • "From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of …