77 Reserve For Restaurants Testimonials

"Reserve makes our host staff much more efficient, so much so we have been able to cut labor costs by having fewer on the floor at a time. Also, Reserve has made training new hosts and managers so easy with its user friendly and intuitive platform."

"There's so much innovation and diversity in apps, and Reserve is one of the best. Chefs have been incorporating tools that seemed daunting in the past (like sous vide and immersion circulators) since they learned that these tools save time and money and result in a better product. This is exactly what Reserve has done for us. It’s got all the amenities of a pricier system with the great service and one-on-one support of a small business."

“One of my favorite features of Reserve is the program's ability to auto-assign reservations to tables before the start of a shift. I didn't realize the impact of this feature until we hired a new host with very minimal experience. I didn't feel comfortable with him spreading out the reservations to set the pacing for the shift but the program did it autonomously which was very awesome.”

"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the continuing developments, I feel Reserve is making strides to better assist restaurant utilization and revenue growth."

"In our two locations, we see roughly 300,000 guests a year and take reservations for every meal. It is vitally important that our reservation software is solid as a rock and, when we need it, support is there to help. So far, Reserve has filled both requirements. Reserve works on our iPads and desktop PCs without any issue and without any odd licensing requirements. If we want to use it on 10 iPads throughout the restaurants, we can. No muss, no fuss. The app for guests is also elegant and simple to use. And we have seen no dip in our reservation totals with the change from our old software. Overall, we are very pleased with our switch to Reserve. The added bonus is that they listen to their clients and are updating the product in useful ways regularly. We’re looking forward to working with them as we continue to expand our business."

"When recommending you (as I have to a couple places), I let them now how easily Reserve works, how easy it is to set up, and the great support I receive from your team there. My experience with your support has been excellent so far. Whether it is emailing you or any of your predecessors working with my account, or through the support link on the app itself, the response is always very quick and very helpful whenever I have an issue."

“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. I had tested multiple systems and found them to be very difficult to use in the context of a busy service. Reserve’s interface is very smooth, with an exceptionally intelligent algorithm, and great guest database capabilities."

"Our team really likes Reserve's algorithm as we don't have to manage all of our slots on a day to day basis. When we opened, we were on Reserve's slot product, and while we had control, it was a lot of manual adjustment. The new V2 flex makes it so much easier because we still have all of that control with the additional help of the algorithm. Yes, we make adjustments here and there, but the algorithm is really smart and works in our favor in plotting out our room so our team can focus on other things. Additionally, the new dashboard on Reserve is amazing for being able to manage and anticipate reservation needs that come up while away from the restaurant, allowing myself and my team constant access."

"I'm a crazy reservation micro-manager. I was extremely skeptical any reservation software would have the 'AI' to match me. Weekends are like Tetris. But Reserve has FAR exceeded my expectations. I probably save about 4 hours a week all together. Honestly, I hardly even look at the weekend during the week anymore because I trust the software...pretty amazing. The greatest perk though has been diverting most of the crazy fees OpenTable was charging back to my staff … raises for everyone! Thank you, Reserve."

“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”

"For so long the industry was led by a company that took advantage of its customers charging outrageous amounts. Sometimes that monthly bill was the difference between a profit that month or a loss. Reserve gives the same type of reservation platform, better customer service and for a much fairer cost that makes much more sense."

"Reserve has been so easy to work with, responsive and available and always coming out with relevant upgrades to the product...WE LOVE THE INSTAGRAM INTEGRATION."

"From the on-boarding and support to the relationships we’ve built with their team, Reserve is there for all of our guest management and reservation needs. The product is incredibly flexible and intuitive on the backend, which has saved us time and money. The ability to share guest and reservation information across our properties has served as a valuable tool for Heisler."

"I'd say more then 90% of our business comes through Reserve which is great. Based on the price alone, the system is worth it. Also, Reserve is constantly updating and trying to make the experience the best possible and someone is always there it help if you have questions."

“We would recommend Reserve to anyone who has care for their customers and wants each one to have a memorable experience in their restaurant. Reserve allows you to build a knowledge base around your customers that allows you to transform guests into regulars on their second entrance into the restaurant. Being able to track customers dining time, reservation history, and social media presence is an amazing tool for restaurant owners, and has allowed us to build meaningful relationships with our customers that turns them from first-timers, to repeat customers, and to regulars.”